GST Offline Tool White Screen Error – Step-by-Step Solution (2025) – BisonKB

GST Offline Tool White Screen Error – Step-by-Step Solution (2025)

Posted on 10-07-2025 | Category: General | Views: 141


If your GST Offline Tool shows a white screen after the "Starting App…" message, and nothing loads, you’re not alone. This guide walks you through a guaranteed solution that works as of July 2025 — tested and verified.


❓ Why This Happens

The GST Offline Tool is a Node.js-based application that uses an internal server (http://localhost:3010). It also relies on Java and an embedded Node.js runtime to start the backend.

The white screen appears when:

  • The Node.js backend fails to start

  • The tool uses modern JavaScript features (like ?.) not supported by its outdated Node version (v6.10.1)

  • The internal path C:\GST Offline Tool\node-v6.10.1-x86 is broken or replaced with an installer instead of the expected folder.


✅ Working Installation Path (Default)

The tool installs to:

makefile
C:\GST Offline Tool

No changes to this default path are required.


? Solution: Fix GST Offline Tool White Screen

✅ Step 1: Check Java Installation

Open Command Prompt and run:

bash
java -version

You must see output like:

scss
java version "1.8.0_451" Java(TM) SE Runtime Environment...

If not installed, download 64-bit Java from:
? https://www.java.com/en/download/manual.jsp


✅ Step 2: Fix Node.js Runtime

  1. Download Node.js v14.21.3 (Win x64 ZIP)
    ? https://nodejs.org/dist/v14.21.3/node-v14.21.3-win-x64.zip

  2. Extract it to this folder:

    makefile
    C:\GST Offline Tool\node-v14\

  3. Ensure node.exe exists at:

    makefile
    C:\GST Offline Tool\node-v14\node.exe


✅ Step 3: Manually Start the Tool Backend

  1. Open Command Prompt

  2. Run the following:

bash
cd "C:\GST Offline Tool" .\node-v14\node.exe app.js

  1. You should see:

yaml
info: Started NodeJS server For Offline Utility, listening on port :: 3010


✅ Step 4: Open the GST Tool in Browser

Open any browser and go to:

arduino
http://localhost:3010/

The GST Offline Tool UI will load and work properly now.


? Optional: Create One-Click Shortcut

Create a file named start_gst_tool.bat with this content:

bat
@echo off cd "C:\GST Offline Tool" start "" "http://localhost:3010/" .\node-v14\node.exe app.js pause

Save it on your desktop — just double-click to launch the tool anytime.


? Backup Tip

After it’s working:

  • Backup the full folder: C:\GST Offline Tool\

  • Zip it and save it in a safe location to avoid repeat setup


✅ Issue Fixed!

You’ve now bypassed the white screen issue by running the backend server manually using a supported version of Node.js.

Tags:
gst offline tool white screen fix gst tool error nodejs error gst tool java required gst localhost 3010 not working gst returns offline gst tool blank screen node.js v14 gst tool installation fix gst tool 2025 gst backend not working gst deskt
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