When working with Microsoft Word or Excel, annotations such as comments, tracked changes, and ink markups are useful for collaboration. However, printing these annotations is often…
Microsoft Word is one of the most widely used word processing applications for documentation, reporting, correspondence, and content creation. Beyond basic typing, Word offers a ri…
Windows Paint, commonly known as MS Paint, is a basic raster graphics editor that has been bundled with Microsoft Windows for decades. Despite its simplicity, Paint has played a si…
Lightshot is a lightweight, efficient screen-capture tool available for Windows, macOS and as browser extensions (Chrome, Firefox, etc.). It allows users to select an area o…
In some environments, Windows Firewall turns itself back ON automatically even after being manually disabled. This behavior is intentional and driven by Windows security services, …
This knowledge base article explains how Google Chrome spawns background processes, why they consume excessive RAM and CPU, and how IT administrators can control, restrict, or full…
Office computers store sensitive business data such as customer information, financial records, emails, credentials, and intellectual property. A single compromised system can lead…
This Knowledge Base article documents a real-world Windows Server 2019 security hardening and incident remediation scenario involving: An attempted RDP intrusion Partial Hy…
If you are a Tally Prime user and find that pressing Alt + F2 opens Photo Mode instead of changing the period in Tally, you are not alone. This issue is caused by NVIDIA GeForce Ex…
Multi-Factor Authentication (MFA), also known as 2-Step Verification or Two-Factor Authentication (2FA), is an important security layer in Microsoft 365 (Office 365). However, sit…
Network performance issues such as unexpected NIC speed fallback (1 Gbps → 100 Mbps) are common in enterprise and SMB environments. These issues often arise from cabling problems, …
Smartphone battery life directly impacts productivity, communication, and reliability—especially for users who depend on their phones for work, navigation, payments, and authentica…
Windows 11 comes with a wide range of background services designed to support system features, hardware compatibility, security, and user experience. However, many systems—especial…
This Knowledge Base article explains why Google Chrome displays outdated or old versions of a website instead of the latest deployed content. It covers browser caching, DNS resolu…
In multi-user Tally Prime / Tally ERP environments where both Tally License and Data reside on a central server, network performance plays a critical role. A very common yet often …
After disabling or uninstalling Hyper-V on Windows, administrators often discover that the folder C:\Program Files\Hyper-V cannot be deleted, even with administrative privileges. …
This Knowledge Base article addresses a common but often misdiagnosed issue on modern Windows systems with NVMe SSDs, where the system temporarily hangs or becomes unresponsive, th…
Remote support tools let an IT technician view/control a user’s computer over the internet to troubleshoot issues, install software, transfer files, and provide real-time assistanc…
A sitemap is a critical component of modern website SEO. It provides search engines with a structured list of URLs that should be crawled and indexed. While static sitemap.xml file…
The computer keyboard is a primary input device for text entry, navigation, and command execution. Modern keyboards integrate advanced switch technologies, layouts, connectivity op…
Some organizations want to strictly prevent users from accessing Google Workspace accounts via browsers (Gmail web, Google login, Drive, etc.) and force email usage only through de…
A common issue on Windows systems is when Microsoft Excel files do not open by double-clicking, but open successfully when launched from within Excel using File → Open. This behavi…
In some Windows environments, Microsoft OneDrive fails to uninstall using standard methods such as Apps & Features, Control Panel, or command-line tools. This commonly happens …
In production server environments—especially accounting, ERP, database, and application servers—unauthorized software installation is one of the leading causes of malware infection…
Google Photos is a great app for backing up and organizing your pictures and videos. However, many users prefer not to upload their private photos to Google’s cloud for privacy or …
If you're experiencing delays while sending or receiving emails in Microsoft Outlook, Quick Heal Total Security’s built-in Email Protection and Real-Time Scanning features might be…
The "Windows cannot find. Make sure you typed the name correctly" error can occur in Windows 11 for various reasons, such as corrupted system files, incorrect file paths, or missin…
Introduction Over time, Windows 10 and Windows 11 may slow down due to various factors, including background processes, unnecessary applications, and system settings. This guide pr…
Users working with Digital Signature Certificates (DSC) on Indian Government portals (CPPP, GeM, eProcure, State eTender portals) may encounter the following Java Web Start error w…
This Knowledge Base article provides a detailed, technical, and practical guide for configuring GMX (Global Mail eXchange) email accounts in Microsoft Outlook and Mozilla Thunderbi…
Data security is a core responsibility of modern Information Technology teams. With increasing cloud adoption, remote work, and regulatory pressure, organizations must protect sens…
Fax errors on HP All-in-One (MFP) printers occur when the fax subsystem fails to send, receive, or establish a stable analog communication over the telephone line. These issues ar…
The 49.XXXX error is a critical firmware-related error commonly seen on HP LaserJet printers and HP All-in-One (AIO) printers. This error typically causes the printer to freeze, r…
Key mapping (also called key remapping) is the process of changing what a key (or key combination) does in Windows. Typical scenarios include replacing a faulty key, swapping commo…
Printer issues such as “not printing”, “printer offline”, or jobs stuck in queue are among the most common IT support problems in Windows environments. These issues can occur on Wi…
Headphones are essential audio devices used for communication, media consumption, remote work, learning, and immersive gaming. Modern headphones vary widely in design, driver techn…
Laptops have evolved from basic portable computers into highly specialized devices designed for office productivity, education, creative work, engineering, and high-performance gam…
The computer mouse is a fundamental input device used for navigation, selection, and control across operating systems and applications. Modern mice incorporate advanced sensor tech…
Organizations using Google Workspace Business Starter often want to restrict browser-based access to Gmail, Drive, Calendar, and other Workspace web applications, while allowing us…
Many users—especially gamers, designers, and professionals—often ask whether Windows can be forced to run entirely on an NVIDIA graphics card by default, starting from boot and han…
Many Windows users encounter a message stating: “Virtual Machine Warning: Microsoft Hyper-V is active. Some results may not reflect real hardware!” This warning often appears whi…
Windows updates are designed to improve security, stability, and performance. However, many users experience the opposite — a slow computer after a Windows update. Boot time increa…
When you use Gmail with Outlook via IMAP, Gmail automatically applies a label called “Important” to emails. This label syncs to Outlook and appears as a separate folder, which many…
Safe Mode in Outlook is a diagnostic startup mode that runs the application with only its core features, while disabling add-ins, custom toolbars, and other non-essential component…
f you're trying to open a PowerPoint Show (.ppsx) attachment in Outlook and encounter an error like: "The presentation cannot be opened. Your antivirus program may prevent you fro…
Windows 11 offers advanced sign-in and security options to protect your system. Among the most useful features are the Windows Hello PIN and the ability to automatically lock your …
If you're experiencing an issue where pressing Alt+Tab shows a minimized window with the mysterious text "Learn how to c"—and especially if you're using Microsoft Edge—you're not a…
Users accessing Indian Government eProcurement portals (such as CPPP, GeM, eProcure, State eProcurement systems) frequently encounter an issue where a file named signData.inp (or s…
Administrators using Acronis Cyber Protect Cloud often notice that cloud storage space remains occupied even after backups are deleted. This behavior is intentional and is usually …
The Computer BIOS (Basic Input/Output System) is foundational firmware that initializes hardware and starts the operating system when a computer powers on. Although end users rarel…