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HP All-in-One Scanner Calibration / Lamp Failure Error – Causes, Diagnosis, and Resolution

Scanner calibration and lamp failure errors occur on HP All-in-One (MFP) printers that include flatbed and/or ADF scanning. These errors prevent scan and copy operations and may a…

HP All-in-One Printer 52 Scanner Motor Error – Causes, Diagnosis, and Resolution

The 52 Scanner Motor Error is a scanner subsystem fault seen on HP All-in-One (MFP) printers that include flatbed and/or ADF scanning. When this error occurs, copying and scanning…

Computer Scanners: History, Technologies, Sizes, OCR, and Modern Scanning Solutions

Computer scanners are essential input devices that convert physical documents, photographs, and objects into digital formats. From early drum scanners used in publishing to today’s…

IAVT (Intelligent Anti Virus Toolkit): India’s First Antivirus — History, Architecture, and Practical Insights

The Intelligent Anti Virus Toolkit (IAVT) is recognized as one of the earliest India-developed antivirus tools, created in the early 1990s by Mr. Nitin Chandra for DOS-based system…

Antivirus Software History: From DOS to Present – Including IAVT by Nitin Chandra

Antivirus software has been essential since the earliest personal computers. As viruses evolved from floppy-disk infections to internet-based threats, antivirus programs followed s…

HP All-in-One ADF Paper Jam Errors – Causes, Diagnosis, and Step-by-Step Resolution

ADF (Automatic Document Feeder) paper jam errors occur on HP All-in-One (MFP) printers equipped with an ADF unit for multi-page scanning and copying. When this error occurs, the p…

Does an Expired Antivirus Subscription Slow Down Your Computer? Performance, Security Impact, and Best Practices Explained

A common concern among users and IT administrators is whether an expired antivirus subscription causes a computer to slow down—and whether renewing the subscription restores perfor…

Windows Server Manager Shows “Core Scanning Server” Stopped After Quick Heal Update – Explanation & Resolution

System administrators running Windows Server with enterprise antivirus and EDR solutions may occasionally observe a temporary service alert in Server Manager, indicating that the “…

Linux OS and Antivirus Software: Do You Really Need It? A Technical and Security Perspective

Linux is widely regarded as a secure and stable operating system, commonly used in servers, cloud platforms, embedded systems, and enterprise workloads. A frequent and important qu…

HP Printer Power Supply (PSU) Errors – Causes, Diagnosis, and Step-by-Step Resolution

Power Supply Unit (PSU) errors occur on HP LaserJet and HP All-in-One printers when the printer fails to receive, regulate, or distribute stable electrical power. These errors can…

Google Workspace vs Microsoft 365 vs Rediffmail Pro – Detailed Technical Comparison for Business Email & Productivity

Selecting the right business email and productivity platform is a strategic IT decision that affects communication reliability, data security, user productivity, and long-term scal…

How to Set Up Windows Hello

Introduction Windows Hello is a secure and convenient way to log into your Windows 10 or Windows 11 device using biometric authentication methods like facial recognition or fingerp…

XAMPP Control Panel Crash: Fixing Exception EAccessViolation in xampp-control.exe on Windows

This Knowledge Base article provides a technical deep-dive and remediation guide for resolving the Windows application error: Exception EAccessViolation in module xampp-control.ex…

Google AdSense ads.txt Configuration for Subdomains on Same Hosting

This knowledge base article explains how ads.txt works with subdomains in Google AdSense, specifically when the subdomain is hosted on the same server and mapped to a folder (custo…

Google Workspace SMTP Relay (IP-Based) — Architecture, Configuration, EHLO / Envelope-From Errors & Fixes

This Knowledge Base article provides a technical deep dive into Google Workspace Gmail SMTP Relay (IP-based), covering:SMTP Relay architecture and behaviorCorrect configuration for…

Tally Invoice Logo Configuration – Recommended Size, Format, and Troubleshooting Guide

This Knowledge Base (KB) article provides technical, practical guidance for configuring a company logo on Tally invoices. It is intended for IT professionals, system administrator…

DNS TXT Record Save Failure Due to Mismatched TTL Values

DNS management interfaces may reject changes to TXT records with an error stating that records of the same name and type must have the same TTL value. This issue commonly surfaces …

Google Workspace Business Starter – Archived User

This knowledge base article explains the Google Workspace Business Starter – Archived User feature from a technical and administrative perspective.It is intended for: IT adminis…

How to Locate and Use Scanpst.exe to Repair Outlook PST Files

Microsoft Outlook stores all emails, contacts, and other mailbox items in a PST (Personal Storage Table) file. Over time, these files may become corrupted due to various reasons su…

Acrobat Collaboration Synchronizer – Is It Safe to Stop?

Sometimes when you open Task Manager, you may see many background programs running. One of them might be called Acrobat Collaboration Synchronizer. Seeing it multiple times can wo…

Create One Ultimate Windows Bootable USB in 2026 to Fix Almost Any PC Issue Using WinPE 10/11 Sergei Strelec – All-in-One Rescue Environment

In modern IT support and system administration, having a single, reliable bootable USB that can troubleshoot, repair, recover, and maintain Windows systems is essential. Hardware f…

GMX Email Setup in Microsoft Outlook & Mozilla Thunderbird – Complete Configuration Guide

This Knowledge Base article provides a detailed, technical, and practical guide for configuring GMX (Global Mail eXchange) email accounts in Microsoft Outlook and Mozilla Thunderbi…

AOL Mail Setup in Microsoft Outlook & Mozilla Thunderbird – Complete Configuration Guide

This Knowledge Base article provides a detailed, technical, and practical guide for configuring AOL Mail in Microsoft Outlook and Mozilla Thunderbird.It is intended for IT administ…

Mail.com Email Setup in Microsoft Outlook & Mozilla Thunderbird – Complete Configuration Guide

This Knowledge Base article provides a detailed, technical, and practical guide for configuring Mail.com free email accounts in Microsoft Outlook and Mozilla Thunderbird.It is desi…

Antivirus Products in India: Types, Blacklist vs Whitelist (Allowlisting) Models, and Where CatchPulse Fits

Businesses in India commonly buy “antivirus,” but modern endpoint security is broader than classic virus scanning. Today’s products may include EPP (Endpoint Protection Platform), …

Windows Defender vs. Third-Party Antivirus

Introduction Windows Defender, built into Windows 10 and Windows 11, offers a range of security features to protect against malware and other threats. However, many users opt for t…

Optical Character Recognition (OCR): Origin, Evolution, Types, Languages, Benefits, and Modern Online/Offline OCR

Optical Character Recognition (OCR) is a technology that converts images of text—such as scanned documents, PDFs, photos, or camera captures—into machine-readable, editable, and se…

Windows 11 Running Slow? Safe Windows Services You Can Stop Without Breaking Your System

Windows 11 comes with a wide range of background services designed to support system features, hardware compatibility, security, and user experience. However, many systems—especial…

Acer Q45T‑AM G41 Socket 775 Motherboard (2 Serial COM + 1 Parallel LPT Ports, Supports DDR3 RAM) — Available at Bison Infosolutions

The Acer Q45T‑AM G41 motherboard is a micro‑ATX form‑factor board built around the Intel® G41 chipset (or Q45/G41 family) and supports Intel® Socket LGA 775 processors such as Core…

How to Share a Printer in Windows 10/11 — Step-by-Step Guide with Common Errors & Fixes

In Windows 10 and Windows 11, you can share a printer across a local network so multiple computers can print using the same device. This feature is extremely useful for homes, sma…

Resolving Printer Error Code 0x00000bc4 in Windows: A Complete Guide

Introduction Printer errors can be a common annoyance for Windows users, and error code 0x00000bc4 is no exception. This error typically occurs when attempting to add or access a n…

Fixing Network Printer Error 0x0000011b: A Step-by-Step Guide

Introduction Encountering the "0x0000011b" error when adding a networked printer can be frustrating, especially when you urgently need to print documents. This error is common in W…

Printer Sharing and Troubleshooting Errors in Windows 10/11

Introduction Printer sharing in Windows 10 and Windows 11 allows multiple users to access a single printer over a network. This guide covers how to set up printer sharing and troub…

Gmail Sending Limits in Google Workspace – Technical Limits, Behavior, and Troubleshooting Guide

This Knowledge Base article provides a technical and operational explanation of Gmail sending limits in Google Workspace.It is intended for IT administrators, system engineers, MSP…

Windows System Freezes with Sudden Fan Spike on NVMe SSD Systems (CPU Thermal Throttling Diagnosis & Fix)

This Knowledge Base article addresses a common but often misdiagnosed issue on modern Windows systems with NVMe SSDs, where the system temporarily hangs or becomes unresponsive, th…

MX Record TTL Mismatch Between Cloudflare and Hostinger: Technical Impact, Behavior, and Resolution

This article explains why Cloudflare DNS does not provide a 14400-second (4-hour) TTL option while Hostinger recommends TTL 14400 for MX records, and whether this mismatch causes e…

ICEGATE FileSign PKI Component Error – DSC Utility Detection & Troubleshooting Guide

This article provides a deep technical explanation and step-by-step resolution guide for the error:“Error connecting to PKI component. Please check if DSC utility is installed.”Thi…

Knowledge Base Articles Not Showing Publicly: Root Cause Analysis and Permanent Resolution

A common issue in custom Knowledge Base (KB) systems is a mismatch between articles visible in the database and articles displayed on the public KB pages. This typically occurs due…

How to Open Outlook in Safe Mode – Quick & Easy Guide

Safe Mode in Outlook is a diagnostic startup mode that runs the application with only its core features, while disabling add-ins, custom toolbars, and other non-essential component…

Tally Prime Configuration Persistence: Backup and Restore of Application, Company, and User Settings

This Knowledge Base article explains where and how Tally Prime stores configuration data, including bank details, email (SMTP) settings, view/UI preferences, and customizations, an…

How to Configure Google Workspace MX Records for Email Delivery (Technical Guide)

This Knowledge Base article provides a technical, implementation-focused guide for configuring MX (Mail Exchange) records for Google Workspace.It is written for IT professionals, s…

Windows cannot find 'C:\WINDOWS\system32\mstsc.exe'. Make sure you typed the name correctly, and then try again.

This Knowledge Base article explains how to uninstall and reinstall the built-in Remote Desktop Connection app (mstsc.exe) on supported Windows client and server operating systems.…

Windows Cannot Find mstsc.exe – Remote Desktop Connection Missing or Not Working

This article provides a technical troubleshooting guide for resolving the error: Windows cannot find C:\Windows\System32\mstsc.exe This issue affects the Remote Desktop Connectio…

Google Chrome Background Processes and High RAM Usage

This knowledge base article explains how Google Chrome spawns background processes, why they consume excessive RAM and CPU, and how IT administrators can control, restrict, or full…

Troubleshooting High Memory Usage in Windows Caused by msedgewebview2.exe (Microsoft Edge WebView2 Runtime)

High memory consumption on Windows endpoints is a common operational issue that leads to system slowdowns, application instability, and user complaints. One frequently overlooked c…

Internet Bandwidth Capacity Planning: Evaluating 39,600 GB Monthly Data for a 40-System Office

This article explains how to analyze, calculate, and validate whether 39,600 GB (≈39.6 TB) of monthly internet data is sufficient for an office with 40 systems. It focuses on prac…

Creating Animated SVGs for Web Applications: Tools, Architecture, and Implementation Guide

Animated Scalable Vector Graphics (SVGs) are widely used in modern web applications for lightweight animations such as icons, logos, loaders, charts, and UI feedback elements. Unli…

Google Chrome Not Showing Latest Website Content – Cache, DNS, and Browser Behavior Explained

This Knowledge Base article explains why Google Chrome displays outdated or old versions of a website instead of the latest deployed content. It covers browser caching, DNS resolu…

Correct DNS Architecture When Using Cloudflare with Hostinger Hosting and Email Services (Hostinger / Google Workspace / Zoho / None)

This Knowledge Base article explains the correct DNS architecture, configuration, and operational best practices when: A domain is delegated to Cloudflare for DNS and security …

HP LaserJet Pro MFP M126fn Stuck on “Initializing” and Showing “Install Black Cartridge” – Troubleshooting Guide

HP LaserJet Pro MFP M126fn is a monochrome laser all-in-one printer designed for small offices and home offices. It supports printing, scanning, copying, and faxing with reliable l…