For your convenience, here is the step-by-step process to log a complaint for IBM Data Center products. You can reach out via phone, email, or through the Lenovo Data Center Support site.

1. Contact IBM Data Center Technical Support

You can log a complaint by contacting IBM's Data Center Technical Support team through the following channels:

Phone Support:

• Local: +91-80-40114047
• Local: +91-80-26788970
• Toll-Free: 1800-102-6666
• Toll-Free: 1800-425-6666

Email Support:

• Primary Email: rccindia@in.ibm.com
• CC: info@bison.co.in (If you are our customer)

2. Required Details to Log a Complaint

While logging a complaint, please provide the following details to ensure quick assistance:

1. Organisation Name:
2. Contact Person:
3. Contact Number:
4. Address where the server is installed:
5. Server Serial Number with MT Number:

3. Log Complaint via Lenovo Data Center Support Portal

Alternatively, you can log a complaint by visiting the Lenovo Data Center Support site: