Hisense washing machines use an electronic self-diagnostic system to detect problems involving water supply, drainage, door locking, water levels, load balance and internal electronic components. When the control system detects an abnormal operating condition, the washer may stop or pause the programme and display an error code.

Commonly documented Hisense washer codes include F01, F03, F13, F14, F24 and UNB, while various models also use codes in the F04–F98 range for electronic or model-specific faults. Some washer-dryer platforms additionally document F15–F18 for abnormal drying conditions.

An important point is that Hisense error-code definitions are model and platform dependent. A code appearing on one model should not automatically be assumed to have exactly the same component-level meaning on another model. Some Hisense manuals group a large range of codes simply as an electronic module fault rather than assigning each code a separate published meaning.

Therefore, use this article as a troubleshooting reference and verify the exact code against the manual or service information for the specific model before replacing components.

Quick Hisense Error Code Reference

Code	Common/Documented Meaning
F01	Water inflow / water inlet fault
F03	Drainage / water discharge fault
F04	Electronic/module fault on documented platforms
F05	Electronic/module fault on documented platforms
F06	Electronic/module fault on documented platforms
F07	Electronic/module fault on documented platforms
F08	Model-specific; often within electronic fault range
F09	Model-specific; often within electronic fault range
F10	Model-specific; verify service documentation
F11	Model-specific; verify service documentation
F12	Model-specific; verify service documentation
F13	Door locking fault
F14	Door unlocking fault
F15	Model-specific; abnormal drying on some washer-dryer platforms
F16	Model-specific; abnormal drying on some washer-dryer platforms
F17	Model-specific; abnormal drying on some washer-dryer platforms
F18	Model-specific; abnormal drying on some washer-dryer platforms
F22	Model-specific; verify manual/service documentation
F23	Electronic/module fault on some platforms
F24	Overflow / excessive water level; some manuals also reference excessive foam
UNB / Unb	Unbalanced laundry/load

Hisense documentation for several platforms specifically identifies F04, F05, F06, F07 and F23 as electronic-module faults, while other manuals broadly categorize F04 through F98 as electronic-module faults. This variation is why model verification is important.

Hisense F01 Error – Water Inflow Fault

Meaning

F01 normally indicates that the washing machine is not receiving enough water or is taking too long to fill.

Hisense's troubleshooting documentation calls F01 a water inflow fault.

Possible Causes

• Water supply tap closed or partially closed
• Low household water pressure
• Kinked inlet hose
• Frozen inlet hose
• Clogged inlet filter screen
• Defective water inlet valve
• Wiring problem
• Water-level sensing problem
• Electronic control problem

Troubleshooting

First make sure the water tap supplying the washer is completely open.

Check whether other taps in the property have normal water pressure. Very low pressure can prevent the washer from filling within the permitted time.

Inspect the inlet hose for:

• Kinks
• Crushing
• Twisting
• Freezing
• Blockage

Turn off the water supply before disconnecting the inlet hose.

Inspect the small filter screen located at the inlet connection. Sediment and scale can restrict water flow.

After correcting the problem, reconnect everything securely and restart the washer.

If F01 repeatedly returns despite adequate water supply and a clear inlet path, the inlet valve, pressure sensing system, wiring or control electronics may require professional testing.

Hisense F03 Error – Drainage Fault

Meaning

F03 indicates that the washer cannot drain water correctly or cannot drain within the expected time. Hisense documentation identifies this as a drainage or water-discharge fault.

Possible Causes

• Blocked drain filter
• Clogged drain pump
• Kinked drain hose
• Frozen drain hose
• Blocked household drain
• Foreign object inside pump
• Failed drain pump
• Wiring fault
• Electronic control fault

Troubleshooting

Switch off and unplug the washing machine before accessing the drain system.

If water remains inside the drum, remember that it may be hot.

Check the drain hose for bends, kinks and obstructions.

Clean the pump/drain filter according to the model's user manual. Typical objects found inside filters include:

• Coins
• Buttons
• Hair
• Threads
• Small fabric pieces
• Paper
• Pins and other pocket debris

If the filter and hose are clear but the machine still displays F03, the drain pump may need electrical and mechanical testing.

A pump that hums but does not move water may have a jammed impeller or internal failure.

Hisense F04 Error

On multiple Hisense platforms, F04 is categorized as an electronic module fault.

Possible causes include:

• Temporary control-system error
• Loose wiring connection
• Communication problem
• PCB/control module fault
• Power-supply instability

Switch the appliance off and allow it to power down before restarting.

If F04 immediately returns or occurs repeatedly, professional diagnosis is recommended rather than replacing parts based solely on the code.

Hisense F05 Error

Hisense manuals for some platforms group F05 with electronic-module faults.

Start by performing a normal power restart.

If the fault persists, inspection may be required for:

• Wiring harnesses
• Connectors
• Electronic modules
• Power supply to the PCB
• Related sensors and actuators

Do not assume F05 identifies the same individual component on every Hisense model.

Hisense F06 Error

On documented Hisense models, F06 can belong to the electronic-module fault group.

Possible areas requiring technician diagnosis include control electronics, connectors, wiring and components communicating with the main control.

If a simple restart does not clear the error, obtain the exact model number and consult the model-specific service information.

Hisense F07 Error

F07 is also listed as an electronic module fault on several Hisense washer platforms.

Check first for a temporary electronic condition by switching the washer off and restarting it.

Persistent F07 errors should be diagnosed professionally because control-board errors can also be triggered by an external component, damaged wiring or unstable power.

Hisense F08 Error

F08 falls within the broader electronic fault range on Hisense models whose documentation categorizes F04–F98 as electronic-module faults.

However, a universal component-specific definition should not be assigned to F08 without confirming the washer model.

Recommended procedure:

1. Record the complete model number.
2. Power-cycle the washer.
3. Check accessible connectors for obvious damage only after disconnecting power.
4. Consult model-specific documentation.
5. Arrange professional diagnosis if F08 returns.

Hisense F09 Error

F09 should be treated as a model-dependent electronic/diagnostic fault unless the exact model's documentation provides a more precise definition.

Do not replace the PCB automatically.

A fault reported by the controller can sometimes originate from:

• Sensors
• Wiring
• Motors
• Pumps
• Valves
• Communication circuits
• Power supplies

Professional diagnosis should confirm the defective component.

Hisense F10 Error

The exact meaning of F10 varies by Hisense platform and should be confirmed from model-specific documentation.

Where the machine's manual groups F04–F98 together, F10 may simply be treated as an electronic module fault rather than a separately user-serviceable condition.

Perform a restart first. Persistent faults require technical diagnosis.

Hisense F11 Error

Treat F11 as a model-specific diagnostic code unless your washer manual explicitly defines it.

Possible diagnostic areas can include electronics, wiring, sensors or connected components, but replacing any particular component without testing is not recommended.

Hisense F12 Error

F12 likewise requires verification against the exact washer model.

If the washer displays F12:

• Note when the error occurs.
• Note whether the machine fills.
• Check whether the drum rotates.
• Check whether water drains.
• Record unusual sounds.
• Record the complete model and serial information.

This information can significantly improve technician diagnosis.

Hisense F13 Error – Door Locking Fault

Meaning

F13 normally indicates that the washer door is closed but the control system cannot lock it correctly.

Possible Causes

• Door not completely closed
• Clothing trapped between door and gasket
• Misaligned door
• Damaged latch
• Failed door interlock
• Wiring problem
• Control module fault

Solution

Open the door and check the seal and doorway for trapped laundry.

Close the door firmly without slamming it.

Switch the washer off, restart it and select the washing programme again.

If F13 continues, the door lock/interlock system may require service.

Never bypass a washing-machine door safety interlock.

Hisense F14 Error – Door Unlocking Fault

Meaning

F14 generally indicates that the washer cannot unlock the door normally.

Possible causes include:

• Water still inside the machine
• Door interlock malfunction
• Mechanical latch problem
• Wiring problem
• Electronic control fault

Do not force the door open.

Allow the washer to finish draining and wait for the safety lock to release.

Switch the appliance off and restart it if necessary.

If the door remains locked, consult the emergency door-release procedure in the model's manual or obtain service assistance.

Hisense F15, F16, F17 and F18 Errors

These codes require particular caution because Hisense product families vary.

On at least some Hisense washer-dryer documentation, F15–F18 are grouped as abnormal drying faults.

Therefore, on a washer-dryer these errors may relate to the drying system.

Potential technician-level diagnostic areas can include:

• Drying heater
• Temperature sensing
• Air circulation
• Fan system
• Wiring
• Thermal protection
• Electronic controls

However, these component possibilities should not be treated as universal definitions for every F15–F18 code.

Switch the appliance off and back on. If the error returns, locate the model-specific service documentation.

Hisense F22 Error

F22 appears in some Hisense error-code references, but its precise meaning is platform/model dependent.

For safe troubleshooting:

1. Record the complete model number.
2. Restart the appliance.
3. Observe exactly when F22 occurs.
4. Check the model-specific manual.
5. Contact service if the code returns.

Avoid replacing sensors, motors, heaters or PCBs based solely on a generic online F22 definition.

Hisense F23 Error – Electronic Module Fault on Some Models

Several official Hisense manuals group F23 with F04/F05/F06/F07 as an electronic module fault.

Switch the washer off and restart it.

If F23 returns, the machine may require testing of:

• Control modules
• Wiring harnesses
• Connectors
• Power supply
• Components communicating with the controller

Board replacement should normally be performed only after confirming that external components and wiring have not caused the error.

Hisense F24 Error – Overflow / Excessive Water Level

Meaning

F24 commonly means that the water level has reached an overflow condition. Some Hisense documentation describes F24 as overflow or excessive foam.

This error deserves immediate attention because uncontrolled filling can potentially cause water leakage.

Possible Causes

• Water inlet valve stuck open
• Excessive detergent
• Excessive foaming
• Water-level sensing problem
• Pressure hose problem
• Pressure sensor fault
• Electronic control problem

What to Do

Pause or stop the programme.

If water continues entering the machine when it should not, close the water supply tap.

Hisense documentation advises contacting a service technician if the appliance continues experiencing the overflow condition.

Do not continue operating a machine that repeatedly overfills.

Hisense UNB / Unb Error – Unbalanced Load

Meaning

UNB means that the washer has detected an unbalanced laundry load.

This often happens during the spin cycle.

Common Causes

• One heavy item on one side of the drum
• Tangled laundry
• Very small load
• Single heavy towel or blanket
• Washer not level
• Overloaded drum
• Uneven floor
• Suspension problem

Solution

Switch off the washer and wait until the door can safely be opened.

Untangle the clothes and redistribute them evenly.

For an extremely small load, Hisense documentation suggests adding one or two additional items, such as towels, before trying the spin cycle again.

Also check that the machine is stable and level.

If UNB occurs during almost every load despite correct loading and leveling, the suspension or load-detection system may need inspection.

How to Reset a Hisense Washing Machine After an Error

Reset procedures differ between models, but a basic power restart can be attempted for non-hazardous faults.

1. Stop the programme.
2. Switch the washer off.
3. Disconnect it from electrical power.
4. Wait several minutes.
5. Reconnect the power.
6. Switch the washer on.
7. Select the programme again.

Some Hisense manuals instruct the user to switch the appliance off for several seconds and restart it for electronic-module faults.

A reset does not repair a failed component. If the error repeatedly returns, diagnose the underlying fault.

Troubleshooting a Hisense Washer That Will Not Fill

If the washer displays F01 or does not fill:

• Verify the water tap.
• Check household pressure.
• Inspect the inlet hose.
• Clean the inlet filter.
• Check for freezing.
• Inspect for leaks.
• Have the inlet valve tested if necessary.

If water enters continuously even when it should stop, close the supply tap and arrange service.

Troubleshooting a Hisense Washer That Will Not Drain

For F03:

• Disconnect electrical power.
• Allow hot water to cool.
• Drain residual water carefully.
• Clean the drain/pump filter.
• Inspect the drain hose.
• Check the household drain.
• Inspect the pump for blockage.
• Test the pump if necessary.

Repeated drainage errors should not automatically be blamed on the pump; wiring, level sensing and control electronics can also affect drainage operation.

Excessive Detergent and Hisense Washer Errors

Using too much detergent can create excessive foam.

High-efficiency front-loading washers generally require correctly measured compatible detergent.

Excessive suds can interfere with:

• Water-level detection
• Drainage
• Rinsing
• Spinning
• Cycle timing

It can also contribute to an overflow-related condition on models whose documentation associates F24 with excessive foam.

Always follow the detergent manufacturer's dosage recommendations and the washer manual.

When Should You Call a Hisense Service Technician?

Professional service is recommended when:

• An electronic/module fault repeatedly returns.
• The washer repeatedly displays F04–F23-type electronic faults.
• F24 repeatedly indicates overflow.
• Water continues entering unexpectedly.
• The door lock will not operate.
• The washer trips the electrical supply.
• There is a burning smell.
• Wiring appears damaged.
• Water has reached electrical components.
• The control PCB requires diagnosis.
• The same error immediately returns after basic troubleshooting.

Disconnect the washer from power if an electrical safety issue is suspected.

Important Note About Hisense F04–F98 Codes

One of the most important technical points when troubleshooting Hisense washing machines is that not every F-code necessarily represents a universally standardized component failure.

Some Hisense documentation explicitly groups F04 through F98 under the broad description electronic module fault, while other manuals specifically list F04, F05, F06, F07 and F23 together.

Consequently, generic websites that assign a highly specific sensor or component to every Hisense F-code may not apply to your particular washer.

Always verify:

Model number → manual/service documentation → exact error definition → diagnostic testing → component replacement

rather than:

Error code → immediately replace a component.

This approach reduces unnecessary parts replacement and incorrect diagnosis.

Preventing Hisense Washing Machine Errors

Regular maintenance can prevent many common washer faults.

Water Inlet

Periodically inspect:

• Inlet hoses
• Connections
• Filter screens
• Water pressure

Drainage

Regularly inspect and clean the drain filter according to the user manual.

Laundry Loading

Avoid:

• Severe overloading
• Washing one extremely heavy item alone
• Mixing items in ways that create severe imbalance

Detergent

Use the correct detergent type and quantity.

Installation

Make sure the washer:

• Stands level
• Does not rock
• Has correctly adjusted feet
• Has adequate drainage
• Has correctly installed hoses

Electrical Supply

Use a properly grounded electrical outlet appropriate for the appliance.

Avoid unsafe electrical adapters and damaged extension arrangements.

Frequently Asked Questions (FAQ)

1. What does F01 mean on a Hisense washing machine?

F01 normally indicates a water inflow fault. Check the water tap, pressure, inlet hose and inlet filter.

2. What does F03 mean on a Hisense washer?

F03 indicates a drainage fault. Check the drain hose and pump/filter for blockage.

3. How do I fix Hisense F03?

Disconnect the washer from power, safely remove residual water, clean the drain filter and inspect the drain hose. If the machine still cannot drain, the pump or associated electrical system may require service.

4. What does F13 mean?

F13 normally means the washer cannot correctly lock the door.

5. What does F14 mean?

F14 indicates a door unlocking fault on documented Hisense models.

6. Why won't my Hisense washing machine door open?

The washer may still contain water, the programme may not have finished, or the door-lock mechanism may have malfunctioned. Never force the door open.

7. What does F24 mean?

F24 generally indicates that the water has reached an overflow level. Some documentation also associates the code with excessive foam.

8. What should I do if the washer keeps filling with water?

Close the water supply tap if filling continues unexpectedly. Switch off the appliance and arrange professional service.

9. What does UNB mean on a Hisense washing machine?

UNB or Unb means unbalanced laundry. Redistribute tangled clothes and retry the spin programme.

10. Why does UNB appear with only a few clothes?

A very small load may collect on one side of the drum. Adding one or two suitable items such as towels can help distribute the weight.

11. Are F04, F05, F06 and F07 separate component faults?

Not necessarily. Several Hisense manuals group these codes as electronic module faults. Their precise technical cause requires model-specific diagnosis.

12. What does F23 mean on a Hisense washer?

On some Hisense platforms, F23 is grouped with electronic-module faults. The exact definition should be checked against the model documentation.

13. What do Hisense F15–F18 codes mean?

They are model dependent. On some washer-dryer documentation, F15 through F18 indicate abnormal drying conditions.

14. What does F22 mean?

F22 should be treated as model-specific unless your washer's documentation defines it explicitly. Obtain the complete model number before ordering replacement parts.

15. Can unplugging a Hisense washing machine clear an error?

A power restart may clear a temporary electronic condition. However, it cannot repair a failed pump, valve, lock, sensor, wiring harness or electronic module.

16. Why does my Hisense washer keep showing the same error after resetting?

A recurring code usually indicates that the condition detected by the washer still exists. Troubleshoot the underlying water, drainage, door, balance or electronic problem rather than repeatedly resetting the appliance.

17. Should I replace the control board for an electronic error code?

Not without diagnosis. A sensor, wiring fault, connector, motor, pump, valve or other component can sometimes cause the controller to report an electronic fault.

18. Can excessive detergent cause washer problems?

Yes. Excessive detergent can produce heavy foam, interfere with draining and spinning and potentially contribute to overflow-related conditions.

19. Is it safe to repair a washing machine myself?

Basic checks such as examining hoses, redistributing laundry and cleaning user-accessible filters are generally appropriate when performed according to the manual. Electrical, PCB, heater, motor and internal wiring repairs should be performed by qualified personnel.

20. Where can I find the exact error definition for my Hisense washer?

Use the complete model number from the appliance identification label to locate the corresponding Hisense user or service documentation. This is especially important for F04–F98 codes because their definitions can vary between platforms.

Conclusion

Hisense washing-machine error codes can quickly narrow troubleshooting to water supply, drainage, door locking, load balance, overflow or electronic-control systems.

The most consistently documented codes include F01 for water inflow problems, F03 for drainage problems, F13 for door locking, F14 for door unlocking, F24 for overflow conditions and UNB for an unbalanced load. Various F04–F98 codes can represent electronic or model-specific faults, and some washer-dryer models use F15–F18 for abnormal drying conditions.

For reliable repairs, always identify the complete Hisense model number before interpreting less-common F-codes or ordering replacement components.

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