Hisense and Gorenje washing machines are sold across Europe, the UK and many international markets. Although Gorenje is part of Hisense's appliance business, Hisense and Gorenje should be treated as separate brands when researching error codes, because different generations and platforms use different diagnostic systems.

This distinction is extremely important.

A code such as F1 on an older Gorenje washer does not necessarily mean the same thing as F01 on a newer Hisense-platform washer. For example, an official current Gorenje/Hisense-platform manual identifies F01 as a water-inflow fault and F03 as a drainage fault, while older Gorenje fault families use codes such as F1, F31, F41 and F63 for temperature, motor and electronic problems.

Therefore:

Always verify the complete model number and preferably the appliance's service/product number before ordering parts or performing component-level repairs.

This guide primarily covers the commonly documented older/classic Gorenje F-code family:

F1, F2, F3, F4, F5, F6, F7, F8, F9, F31, F32, F41, F43, F61 and F63.

Quick Reference Table

Error	Typical Fault Area
F1	Temperature sensor / NTC circuit
F2	Door locking or water-fill fault depending on platform
F3	Water filling or motor/tachometer fault depending on platform
F4	Heating or motor-control fault depending on generation
F5	Drain or motor/control fault depending on generation
F6	Heating fault
F7	Drainage timeout
F8	Motor unable to achieve required speed
F9	Leakage / water in base
F31	Tachogenerator / motor speed feedback fault
F32	Motor control circuit fault
F41	Water temperature too high
F43	Water heating too rapidly
F61	Drum/motor speed too low during spin
F63	Communication failure between electronic control units

Because Gorenje has used several electronic platforms, this table is a diagnostic starting point rather than a substitute for the service documentation for the exact appliance.

Gorenje Error Code F1 – Temperature Sensor Circuit Fault

On many classic Gorenje platforms, F1 indicates an open circuit or short circuit in the water-temperature sensor/NTC circuit.

The machine may continue a program without heating, stop during operation, or display the error after detecting an abnormal sensor reading.

Possible causes

• Failed NTC temperature sensor
• Open-circuit thermistor
• Short-circuited thermistor
• Loose sensor connector
• Broken wiring harness
• Corroded terminals
• Heater/sensor assembly problem
• PCB input circuit failure

Troubleshooting

Disconnect the washing machine from the electrical supply.

Locate the temperature sensor, normally associated with the heater/tub assembly. Inspect its connector and wiring carefully.

A technician can measure the thermistor resistance and compare the reading against the service specifications for that exact model.

If the sensor and wiring are correct but F1 remains, the electronic controller may require diagnosis.

Gorenje Error Code F2 – Door Lock or Water Fill Fault

F2 requires particular attention to model identification.

Some Gorenje fault references associate F2 with a door-lock/interlock problem, while certain older WA-family documentation associates F2 with failure to achieve the required water level within the permitted filling time.

If F2 relates to the door

Check:

• Door fully closed
• Clothing trapped between door and seal
• Door hook
• Door hinge alignment
• Door interlock
• Interlock wiring
• PCB output to the lock

Do not repeatedly slam the door.

If F2 relates to water filling

Check:

• Water tap fully open
• Adequate supply pressure
• Inlet hose not kinked
• Inlet filter screens clean
• Solenoid inlet valve
• Pressure/level sensor
• Pressure tube

The exact model manual should determine which diagnostic path applies.

Gorenje Error Code F3 – Water Filling / Motor Feedback Fault

F3 is another code whose meaning varies considerably between generations.

Depending on platform, it may indicate a water-fill problem or a motor/tachogenerator-related problem.

For water filling problems

Check:

1. Water supply is available.
2. Tap is completely open.
3. Inlet hose is not kinked.
4. Hose filter is not blocked.
5. Inlet valve operates.
6. Pressure sensor correctly detects water level.

For motor-related F3 faults

Inspect:

• Motor wiring
• Motor connector
• Tachogenerator
• Speed sensor
• Drive electronics
• Main PCB

Never replace a motor simply because an F3 code appears without first identifying the platform.

Gorenje Error Code F4 – Heating or Motor Control Fault

On the older WA-series diagnostic family, F4 can indicate that the water did not reach the programmed temperature within the required period. Other Gorenje platforms associate F4 with motor-control problems.

For heating-related F4

Possible causes include:

• Failed heating element
• Open heater circuit
• Faulty temperature sensor
• Damaged wiring
• Heater relay failure
• PCB fault

A technician should test heater resistance and insulation to earth before replacing components.

For motor-related F4

Inspect:

• Motor connectors
• Wiring harness
• Motor windings
• Motor control electronics
• PCB

Gorenje Error Code F5 – Drain or Drive-Control Problem

On some older Gorenje machines, F5 indicates that water has not drained to the expected level within the allowed period. Other platforms use F5 for motor/control-related problems.

Drainage checks

First inspect the user-serviceable drain filter.

Then check:

• Drain hose
• Sink connection
• Pump chamber
• Drain pump impeller
• Pump electrical connector
• Pump winding
• Pressure sensor
• Pressure chamber and tube

If the washer contains water, be prepared for water to escape when opening the filter.

Gorenje Error Code F6 – Heating Fault

F6 is commonly associated with a water-heating problem.

The machine may complete a wash with cold water, take unusually long to complete the program, or stop with an error.

Possible causes

• Heating element failure
• NTC temperature sensor problem
• Heater wiring failure
• PCB heater relay failure
• Loose connector
• Insulation leakage from heater to earth

Diagnosis

A qualified technician should test:

• Heater resistance
• Heater insulation
• NTC resistance
• Wiring continuity
• Heater supply voltage
• PCB relay operation

Because mains voltage is involved, live testing should only be performed by suitably qualified personnel.

Gorenje Error Code F7 – Drainage Timeout

F7 generally means that the washer could not drain the water within the expected time.

This is one of the more practical errors to troubleshoot before requesting service.

Common causes

• Blocked pump filter
• Coins or debris in pump
• Kinked drain hose
• Blocked drain hose
• Blocked household waste connection
• Jammed pump impeller
• Failed drain pump
• Wiring failure
• Pressure sensing problem

Recommended procedure

Switch the washer off and unplug it.

Drain the machine carefully using the emergency drain arrangement where fitted.

Clean the pump filter.

Inspect the pump cavity for:

• Coins
• Buttons
• Hair clips
• Threads
• Small fabric items
• Other foreign material

Check that the drain hose has not been crushed behind the appliance.

If F7 returns after all accessible blockages have been removed, the pump and level-detection system may require professional testing.

Gorenje Error Code F8 – Motor Cannot Reach Required Speed

F8 can indicate that the motor/drum is unable to achieve the speed requested by the electronic controller.

Possible causes

• Excessively heavy load
• Mechanical resistance
• Drive belt problem
• Motor fault
• Motor wiring problem
• Speed feedback fault
• Electronic motor controller fault
• Main PCB problem

Checks

Remove excessive laundry and retry an appropriate spin program.

With the machine disconnected from power, check whether the drum rotates reasonably freely.

Inspect the drive system where accessible.

Persistent F8 errors require electrical diagnosis of the motor and control system.

Gorenje Error Code F9 – Leakage / Anti-Flood Condition

F9 commonly indicates that water leakage has been detected, potentially including water collected in the appliance base.

Important

Do not repeatedly reset a washer displaying a leak-related error.

Disconnect power and close the water tap if active leakage is suspected.

Possible leak locations

Inspect:

• Inlet hose
• Inlet valve
• Detergent dispenser
• Dispenser hoses
• Door seal
• Tub hoses
• Drain hose
• Pump
• Pump filter seal
• Tub assembly
• Internal hose clamps

Water in the base may activate an anti-flood float or sensor.

The source of the leak must be found rather than merely removing the water from the base.

Gorenje Error Code F31 – Tachogenerator Fault

F31 on the relevant older Gorenje platform indicates a problem with motor speed feedback/tachogenerator signals reaching the electronic controller.

The controller needs motor-speed information to regulate washing and spinning accurately.

Symptoms

The washer may:

• Refuse to spin
• Spin intermittently
• Stop during drum rotation
• Rotate unpredictably
• Display F31 during acceleration

Possible causes

• Faulty tachogenerator
• Loose tachometer connection
• Damaged wiring
• Motor connector fault
• Motor problem
• PCB speed-sensing circuit failure

Technician checks

Test:

• Tachogenerator continuity/resistance according to model specification
• Motor harness continuity
• Connector condition
• Speed-feedback signal
• Controller input circuit

Gorenje Error Code F32 – Motor Control Circuit Fault

F32 generally points toward a drive motor control problem.

On relevant machines, the electronic drive regulation circuit or its associated power components may be unable to control the motor correctly.

Possible causes

• Motor control module failure
• Power semiconductor/triac fault on applicable designs
• Damaged motor wiring
• Shorted motor winding
• Connector damage
• Main PCB failure

Do not automatically replace the control board.

A shorted motor or damaged wiring can cause a replacement controller to fail again.

Gorenje Error Code F41 – Water Temperature Too High

F41 is associated with the washer detecting water temperature above the permissible value on relevant Gorenje platforms.

This is potentially more serious than a simple no-heating fault.

Possible causes

• Heater relay stuck ON
• PCB control failure
• Incorrect temperature sensor reading
• NTC wiring problem
• Heater being energised unexpectedly

Recommended action

Stop using the washer until the heating system has been diagnosed if the machine is genuinely overheating.

A technician should inspect:

• NTC sensor
• Sensor wiring
• Heater
• Heater relay
• Main electronic controller

Gorenje Error Code F43 – Water Heating Too Quickly

F43 can indicate that the rate of temperature increase is higher than expected.

This can occur when the machine is heating with insufficient water or when the temperature measurement/control system is incorrect.

Possible causes

• Low water level
• Pressure/level sensor problem
• Pressure hose restriction
• Temperature sensor fault
• Heater control relay problem
• PCB failure
• Water loss during heating

Why this error matters

A heater is designed to operate while adequately submerged.

Abnormally rapid temperature rise can therefore indicate a water-level or heater-control problem requiring proper investigation.

Gorenje Error Code F61 – Low Drum Speed During Spin

F61 indicates that the drum is not reaching the expected rotational speed during the spin phase on the applicable older Gorenje platform.

Possible causes

• Excessive mechanical resistance
• Drive belt slipping
• Incorrect belt tension
• Motor problem
• Motor-control fault
• Heavy or badly distributed load
• Bearing problem
• Electronic controller fault

Checks

Try the machine with an appropriate balanced load.

With power disconnected, rotate the drum manually.

Listen for:

• Grinding
• Scraping
• Bearing noise

Inspect the belt where accessible.

Persistent F61 requires motor/control diagnosis.

Gorenje Error Code F63 – Communication Error Between Control Electronics

F63 is generally associated with communication failure between the main electronic controller and the electronic motor/drive control unit on machines using separate control electronics.

Possible causes

• Loose communication connector
• Damaged wiring harness
• Corroded connector
• Main controller failure
• Motor-control module failure
• Power-supply problem to one of the modules

Troubleshooting

Disconnect power before opening the appliance.

A technician should inspect the interconnecting wiring and connectors before replacing either PCB.

If wiring is intact, board-level diagnosis or module replacement may be necessary.

Important: Newer Hisense-Platform Machines May Use Different F Codes

Modern Hisense and some Gorenje machines can use a substantially different fault-code system.

For example, an official Gorenje manual for a newer platform lists:

• F01 – Water inflow fault
• F03 – Drainage fault
• F04/F05/F06/F07/F23 – Electronic module fault
• F24 – Overflow level
• F13 – Door locking error
• F14 – Door unlocking error

A Hisense manual likewise documents F01 for an inlet-water warning and F03 for a drainage warning.

This illustrates why F1 and F01 should not automatically be treated as the same code.

Similarly, current Gorenje models can use E-series codes. One official manual includes E1 for temperature sensor failure, E2 for door lock error, E3 for water filling error, E36/E37 for electronics communication failure, E40 for abnormal mains voltage and E41 for incorrect mains frequency.

How to Identify the Correct Error-Code Family

Before troubleshooting, record:

1. Brand: Hisense or Gorenje
2. Complete model number
3. Product/service number if shown
4. Exact displayed code, including leading zero
5. Stage at which the fault appears
6. Whether water remains inside
7. Whether the drum rotates
8. Whether the machine heats
9. Whether there is visible leakage
10. Any unusual sound or smell

For example:

F1 ≠ automatically F01

and

F3 ≠ automatically F03.

The leading zero can identify a completely different diagnostic platform.

General Reset Procedure

A reset may clear a temporary electronic condition, but it cannot repair a failed component.

A safe basic procedure is:

1. Cancel the current program if possible.
2. Switch the washer off.
3. Disconnect it from mains power.
4. Wait approximately 1–5 minutes.
5. Reconnect power.
6. Select a simple program.
7. Start the machine again.

If the same error immediately returns, investigate the underlying fault.

Some model-specific reset procedures differ, so consult the appliance manual.

Troubleshooting by Symptom

Washer does not fill

Check:

• Water tap
• Water pressure
• Inlet hose
• Inlet filter
• Solenoid valve
• Level sensor

Washer does not drain

Check:

• Pump filter
• Drain hose
• Pump
• Waste connection
• Pressure system

Washer does not spin

Check:

• Laundry balance
• Drainage
• Drive belt
• Motor
• Speed sensor
• Motor controller

A washer often refuses to spin if it has not drained successfully.

Washer does not heat

Check:

• Heater
• NTC sensor
• Wiring
• PCB heater relay

Washer overheats

Stop using the appliance and investigate:

• NTC sensor
• Heater relay
• PCB
• Water level system

Washer leaks

Close the water supply if necessary and inspect:

• Door seal
• Hoses
• Pump
• Filter
• Dispenser
• Inlet valve
• Tub connections

When Should You Call a Service Technician?

Professional service is recommended when:

• F31/F32/F61/F63 repeatedly appears
• The motor behaves abnormally
• The machine overheats
• F41 or F43 repeatedly returns
• There is internal water leakage
• The circuit breaker/RCD trips
• There is a burning smell
• Wiring is visibly damaged
• PCB diagnosis is required
• The appliance must be dismantled substantially
• Live electrical measurements are necessary

Electrical Safety Warning

A washing machine contains mains-voltage circuits, high-current heating components, moving mechanical parts and stored water.

Before cleaning filters, checking connectors or removing covers:

Switch the appliance off and disconnect the mains plug.

Close the water supply where appropriate.

Do not perform live-voltage tests unless you are trained and equipped to work safely on mains-powered appliances.

FAQ

1. What does F1 mean on a Gorenje washing machine?

On many classic Gorenje platforms, F1 indicates a temperature sensor/NTC circuit fault. However, verify the model because diagnostic systems vary.

2. Is F1 the same as F01?

No. This is an important distinction. Newer Hisense/Gorenje platforms can use F01 for a water-inlet fault, whereas classic Gorenje F1 commonly relates to temperature sensing.

3. What does F7 mean?

On the classic Gorenje F-code family, F7 generally indicates that the washer has failed to drain within the expected time.

4. Can I fix F7 myself?

Often the first checks are user-serviceable: clean the drain filter and inspect the drain hose. Persistent faults may require pump or level-system diagnosis.

5. What does F9 mean?

F9 generally indicates leakage or activation of the water-leak/anti-flood system on applicable models.

6. Should I reset an F9 error?

You can power the machine off, but repeatedly resetting it without finding the source of leakage is not recommended.

7. What does F31 mean?

F31 is associated with a tachogenerator or motor-speed feedback problem on the relevant Gorenje platform.

8. What does F32 mean?

F32 indicates a motor-control circuit or electronic drive-control problem on applicable machines.

9. What does F41 mean?

F41 indicates that water temperature has exceeded the expected/permissible value on the applicable diagnostic platform.

10. What does F43 mean?

F43 indicates an unexpectedly rapid rise in water temperature, potentially involving water level, temperature sensing or heater control.

11. What does F61 mean?

F61 generally indicates that the drum/motor has failed to achieve the required speed during spinning.

12. What does F63 mean?

F63 indicates a communication problem between electronic control units, typically involving the main controller and motor-control electronics.

13. Can a blocked drain filter cause a spin error?

Yes. If the machine cannot drain, its controller may prevent high-speed spinning for safety.

14. Can low water pressure cause an error code?

Yes. Water-inlet errors can occur when the machine cannot reach the required water level within the programmed time.

15. Can excessive detergent cause problems?

Yes. Excessive foam can interfere with water-level detection, draining and spinning.

16. Will unplugging the washer remove an error?

It may clear a temporary electronic state, but it will not repair a genuine sensor, motor, pump, heater or PCB fault.

17. Should I replace the PCB when F32 or F63 appears?

Not immediately. Wiring, connectors, motor components and power supplies should be checked before condemning an electronic module.

18. Why does my Gorenje washer show a different code from this list?

Gorenje has used multiple electronic platforms over many years, and newer machines may share Hisense technology. Error-code definitions therefore vary by model.

19. Where can I find my Gorenje washing machine model number?

Look for the appliance identification/rating label. Its exact location varies by model but is commonly around the door opening or elsewhere on the cabinet.

20. Is this guide applicable to every Hisense washing machine?

No. Hisense uses its own platform-specific diagnostic systems. Use this article as a cross-reference for the Hisense/Gorenje relationship, but always use the exact Hisense model documentation for final diagnosis.

Final Technical Note

The most important rule when troubleshooting Hisense and Gorenje washing machines is:

Identify the exact model and diagnostic platform before interpreting the error code.

The classic Gorenje family containing F1, F31, F32, F41, F43, F61 and F63 should not be mixed indiscriminately with newer Hisense/Gorenje codes such as F01 and F03.

This distinction can prevent incorrect diagnosis, unnecessary replacement of expensive PCBs, motors, heaters or sensors, and potentially unsafe repairs.

For official model-specific information, consult the appliance manual and Gorenje support and documentation or the relevant Hisense website.

Disclaimer: Error-code meanings and diagnostic procedures can differ according to model, production year, region and electronic platform. This article is intended for educational and general troubleshooting purposes. Always verify the exact model's official service information before replacing components. Electrical or internal repairs should be performed by a qualified appliance technician where appropriate.

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