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Correct Domain Address Formats in Google Workspace Gmail Compliance & Email Restriction Policies – Bison Knowledgebase

Correct Domain Address Formats in Google Workspace Gmail Compliance & Email Restriction Policies

In Google Workspace (Gmail) Admin settings, address lists are commonly used to control allowlisting, blocklisting, and authentication requirements for inbound and outbound email.
A frequent point of confusion for administrators is which address format is correctβ€”whether to use:

  • example.com

  • @example.com

  • user@example.com

Using the wrong format can result in duplicate rules, ineffective filtering, or false security assumptions.

This knowledge base article explains the correct domain style, how Gmail processes address lists internally, and how to configure them properly for security, clarity, and long-term maintenance.


Technical Explanation

What Is an Address List in Google Workspace?

An address list in Gmail Admin Console is a reusable object that contains:

  • Email addresses

  • Domains

  • IP addresses (in some policies)

These lists are referenced by:

  • Gmail compliance rules

  • Spam, phishing, and spoofing controls

  • Authentication-required policies

  • Allow / block sender configurations


Address Formats Supported by Gmail

FormatMeaningScope
example.comEntire domainAll users under the domain
user@example.comSingle mailboxOnly one sender
@example.comDomain with prefixFunctionally redundant
Subdomain (mail.example.com)Subdomain onlyLimited scope


How Gmail Interprets Domain Entries

When you add:

example.com

Gmail automatically treats it as:

*@example.com

This includes:

Adding @example.com does not provide additional coverage and is treated as duplicate logic.


Use Cases

1. Allowlisting Trusted Business Domains

Use domain-only entries to allow email from partners, banks, vendors, or government portals.

example.com vendor.example


2. Enforcing Authentication (Anti-Spoofing)

Require SPF/DKIM/DMARC authentication for known domains to prevent spoofed emails.

example.com β†’ Authentication required: ON


3. Blocking Entire Domains

Prevent all incoming mail from unwanted or malicious domains.

spamdomain.example


4. Allowlisting a Single Sender Only

When only one mailbox should be trusted:

billing@example.com


Step-by-Step Implementation (Google Admin Console)

Step 1: Open Address Lists

  1. Sign in to Google Admin Console

  2. Navigate to:
    Apps β†’ Google Workspace β†’ Gmail

  3. Open Spam, phishing and malware

  4. Select Address lists

  5. Click Edit address list or Add address list


Step 2: Add Correct Domain Format

βœ… Correct

example.com

❌ Avoid

@example.com

❌ Avoid unless needed

user@example.com


Step 3: Configure Authentication Requirement

Enable Authentication required (received mail only) if:

  • The domain supports SPF/DKIM/DMARC

  • You want to prevent spoofing


Step 4: Save and Apply Policy

  • Click Save

  • Ensure the address list is referenced in the intended Gmail rule


Commands or Examples (Conceptual)

Although Gmail Admin Console is GUI-based, conceptually the rule behaves as:

IF sender_domain == "example.com" AND authentication == PASS THEN allow / trust message

For single sender:

IF sender_email == "user@example.com" THEN allow message


Common Issues & Fixes

Issue 1: Duplicate Domain Entries

Problem

example.com @example.com

Fix

  • Remove @example.com

  • Keep only example.com


Issue 2: Spoofed Emails Still Delivered

Cause

  • Authentication not enforced

Fix

  • Enable Authentication required

  • Ensure SPF/DKIM/DMARC are configured on sender domain


Issue 3: Legitimate Emails Blocked

Cause

  • Sender uses a different subdomain

Fix

  • Add additional domain:

mail.example.com


Issue 4: Over-Allowlisting

Cause

  • Using domain instead of specific sender

Fix

  • Replace:

example.com

with:

alerts@example.com


Security Considerations

  • Domain allowlisting bypasses some spam protections

  • Never allowlist unknown or public email providers

  • Always pair allowlisting with authentication checks

  • Review address lists quarterly

  • Remove legacy or unused domains


Best Practices

  • βœ… Use domain-only format (example.com)

  • βœ… Avoid @domain.com entries

  • βœ… Use single email only when strictly required

  • βœ… Enforce SPF/DKIM/DMARC wherever possible

  • βœ… Keep address lists minimal and documented

  • ❌ Do not mix domain and @domain entries

  • ❌ Do not allowlist free/public email domains


Conclusion

For Google Workspace Gmail address lists, the correct and recommended format is the plain domain name (e.g., example.com).
Using @example.com is redundant, adds confusion, and provides no additional security benefit.

A clean, domain-only configuration ensures:

  • Predictable behavior

  • Strong anti-spoofing protection

  • Easier long-term administration

  • Compliance with Google’s internal mail-processing logic

Correct formatting is a small change with a significant impact on email security and reliability.


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