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How to Share Documents via WhatsApp for Business in TallyPrime

TallyPrime now offers seamless integration with WhatsApp for Business, allowing you to send invoices, reports, and other documents directly to your customers...

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Bison Technical Team Enterprise IT specialists
Updated 20 Sep 2024 3 min read 282 total views

TallyPrime now offers seamless integration with WhatsApp for Business, allowing you to send invoices, reports, and other documents directly to your customers, suppliers, or business partners with just a few clicks. This feature provides a more efficient and streamlined way to share business-critical information in real-time.

Let’s walk through the steps to share documents using WhatsApp for Business in TallyPrime.

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Prerequisites for Sharing via WhatsApp for Business

Before you can start sharing documents using WhatsApp for Business in TallyPrime, ensure that:

  1. WhatsApp for Business is installed on your mobile phone and is active.
  2. You have updated to TallyPrime Release 2.0 or later.
  3. You are logged into TallyPrime with a valid Tally.NET ID.

Steps to Share Documents via WhatsApp for Business

1. Enable WhatsApp in TallyPrime

First, you need to activate the WhatsApp feature within TallyPrime:

  • Go to Gateway of Tally.
  • Select F11: Features > Enable WhatsApp for Business.
  • Set the option to Yes.
  • Once enabled, TallyPrime will now allow you to share documents through WhatsApp.

2. Share Documents

After enabling the feature, you can share documents using these steps:

  • Go to the report or voucher you want to share.
  • Press Alt+M (Mail) or click the Send option.
  • Choose WhatsApp from the available sharing options.
  • You can preview the document before sending.
  • Choose the recipient from your WhatsApp contact list and send the document.

3. Track Document Sharing

After sending the document, you can keep track of when and to whom the documents were shared. This tracking helps ensure that the necessary parties receive the correct information promptly.


Benefits of Using WhatsApp for Business Integration

  1. Faster Communication: Documents such as invoices or purchase orders can be shared instantly with customers or suppliers, reducing the wait time for email responses.
  2. Easy Tracking: The integrated feature allows you to monitor the status of your shared documents, ensuring that they are delivered and viewed.
  3. Convenience: As WhatsApp is a widely-used platform, this feature offers an easy and familiar method for your business to stay connected with clients.
  4. Cost-Effective: Sending documents over WhatsApp can be more economical and faster compared to traditional mailing methods.

Frequently Asked Questions (FAQs)

Q1. Can I use this feature with the standard WhatsApp version?

No, this feature works only with WhatsApp for Business. If you are using the standard WhatsApp version, you’ll need to upgrade to WhatsApp for Business to use this functionality in TallyPrime.

Q2. Can I customize the message when sharing documents?

Yes, you can include a personalized message when sharing documents over WhatsApp. This message can be tailored to suit the context of the document you are sending.

Q3. What types of documents can be shared via WhatsApp?

You can share various business documents, including invoices, reports, statements, credit notes, purchase orders, and more, directly from TallyPrime.


By integrating TallyPrime with WhatsApp for Business, sharing business documents has never been easier. It saves time, enhances communication, and ensures timely delivery of crucial documents to the right recipients.

For more details, visit our website here.

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