Cygnet FACE – GST Compliance, Reconciliation & Automation Platform | Technical Knowledge Base – Bison Knowledgebase

Cygnet FACE – GST Compliance, Reconciliation & Automation Platform | Technical Knowledge Base

📅 15 Jan 2026 📂 General 👁 6 views

Cygnet FACE is an enterprise-grade GST compliance and reconciliation platform developed by Cygnet Infotech Private Limited. FACE (Fully Automated Compliance Engine) is designed to automate GST data ingestion, validation, reconciliation, return preparation, and filing, primarily for medium to large businesses, enterprises, and GST consultants handling high transaction volumes.

This knowledge base article provides a technical, implementation-focused overview of Cygnet FACE, covering its architecture, features, workflows, operational challenges, and best practices.

Product Overview

What is Cygnet FACE?

Cygnet FACE is a GST compliance automation platform that integrates with:

ERP systems (SAP, Oracle, Tally, custom ERPs)
GSTN APIs
E-invoicing systems
Internal finance & tax workflows

It enables data accuracy, ITC maximization, and statutory compliance through automated reconciliation and validations.

Key Product Features

Core Feature Set

Feature Description
GST Return Automation GSTR-1, GSTR-3B, GSTR-2B workflows
Reconciliation Engine Auto-match purchase vs GSTN data
ITC Optimization Eligible, ineligible & blocked credit identification
ERP Integration SAP, Oracle, Tally, CSV, JSON
E-Invoice Support IRN, QR code data handling
Vendor Compliance Tracking Supplier-wise filing status
Error Management Rule-based validation engine
Audit & Reporting GST audit-ready reports

Feature	Description
GST Return Automation	GSTR-1, GSTR-3B, GSTR-2B workflows
Reconciliation Engine	Auto-match purchase vs GSTN data
ITC Optimization	Eligible, ineligible & blocked credit identification
ERP Integration	SAP, Oracle, Tally, CSV, JSON
E-Invoice Support	IRN, QR code data handling
Vendor Compliance Tracking	Supplier-wise filing status
Error Management	Rule-based validation engine
Audit & Reporting	GST audit-ready reports

Technical Architecture

High-Level Architecture

Layer Function
Data Ingestion ERP uploads, APIs, file imports
Validation Layer GST rules, schema checks
Reconciliation Engine Invoice-level matching
Compliance Engine Return computation
GSTN Interface Upload & fetch data
Reporting Layer Dashboards & exports

Layer	Function
Data Ingestion	ERP uploads, APIs, file imports
Validation Layer	GST rules, schema checks
Reconciliation Engine	Invoice-level matching
Compliance Engine	Return computation
GSTN Interface	Upload & fetch data
Reporting Layer	Dashboards & exports

Supported Data Sources

SAP (IDoc / flat file)
Oracle Financials
Tally (XML / Excel)
CSV / Excel uploads
GSTN APIs (2A / 2B / filing status)

Use Cases

Large Enterprises

High-volume invoice reconciliation
Centralized GST compliance across states
ITC leakage prevention

GST Consultants & Firms

Multi-client GST management
Automated mismatch identification
Faster monthly closures

Shared Service Centers (SSC)

Standardized GST processes
ERP-driven compliance
Audit-ready documentation

Manufacturing & Distribution

E-invoicing compliance
Vendor ITC tracking
Supply chain GST visibility

Step-by-Step Implementation Guide

1. System Onboarding

Provision FACE instance
Define organization structure
- GSTINs
- Business units
- States
Assign user roles

2. ERP Data Integration

ERP Upload Options

Method Usage
API Real-time sync
Scheduled File Upload Daily/Monthly
Manual Upload CSV/Excel

Method	Usage
API	Real-time sync
Scheduled File Upload	Daily/Monthly
Manual Upload	CSV/Excel

Modules → Data Upload → Select Source → Upload File

3. Master Data Configuration

Vendor master mapping
HSN/SAC validation rules
Tax rate master
Eligibility rules for ITC

4. GST Data Reconciliation

Purchase Reconciliation Flow

Import purchase register
Fetch GSTR-2B from GSTN
Auto-match invoices
Categorize mismatches:
- Exact match
- Partial match
- Missing in GSTN
- Missing in books

5. Return Preparation & Filing

GSTR-3B

Auto-populate from reconciled data
Review tax liability & ITC
Lock values
Upload to GST portal
File using DSC/EVC

Commands / Examples (Workflow Representation)

Reconciliation Status Indicators


Matched | Mismatch | Missing in Books | Missing in GSTN

ITC Classification


Eligible ITC
Ineligible ITC
Blocked Credit (Section 17(5))

Common Issues & Fixes

High Mismatch Percentage

Cause: Incorrect vendor GSTIN or invoice numbers
Fix:

Clean vendor master
Standardize invoice numbering
Re-run reconciliation

GSTR-2B Data Not Fetching

Cause: GSTN connectivity or credentials issue
Fix:

Re-authenticate GST portal credentials
Retry API fetch
Verify filing period

ERP Upload Failures

Cause: Incorrect file format
Fix:

Use FACE-approved templates
Validate column mapping
Remove special characters

Security Considerations

Data Security

Encrypted data storage
Secure API communication
Controlled data access

User Access Control

Role-based permissions
Maker–Checker workflows
Audit logs

Compliance

GSTN schema validation
Data immutability after locking
Audit trail for changes

Best Practices

Standardize ERP data formats
Perform monthly vendor compliance reviews
Lock reconciled data before filing
Train teams on mismatch resolution
Maintain document backups
Periodically review ITC eligibility rules
Use dashboards for exception tracking

Advantages & Limitations

Advantages

Strong reconciliation engine
Enterprise scalability
ERP-friendly architecture
Audit-ready compliance

Limitations

Requires clean source data
Initial setup effort for ERP mapping
Overkill for very small businesses

Conclusion

Cygnet FACE is a robust, automation-driven GST compliance platform suited for organizations dealing with complex, high-volume GST operations. By integrating ERP systems with GSTN and applying rule-based reconciliations, it significantly improves accuracy, compliance confidence, and ITC optimization. Proper implementation and disciplined data governance are key to unlocking its full value.

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