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GoDaddy Email POP3 & IMAP Settings for Outlook and Thunderbird – Complete Configuration Guide – Bison Knowledgebase

GoDaddy Email POP3 & IMAP Settings for Outlook and Thunderbird – Complete Configuration Guide

This Knowledge Base article provides a comprehensive and technical guide to configure GoDaddy email accounts using POP3 or IMAP protocols in Microsoft Outlook and Mozilla Thunderbird.
It is intended for IT administrators, system engineers, and support teams who manage professional email deployments.

The article covers email server settings, protocol explanations, configuration steps, troubleshooting, security considerations, and best practices.


Product Overview

Product Name

GoDaddy Professional Email / Microsoft 365 Email

Vendor

GoDaddy

Supported Email Clients

  • Microsoft Outlook

  • Mozilla Thunderbird


Product Features Description

  • POP3 and IMAP email access

  • Secure email transmission using SSL/TLS

  • SMTP authentication support

  • Compatibility with major desktop and mobile email clients

  • Cloud-hosted mailbox infrastructure

  • Integration with Microsoft 365 (for applicable plans)


Technical Explanation

POP3 vs IMAP – Protocol Comparison

FeaturePOP3IMAP
Email storageLocal deviceServer-based
Multi-device sync❌ Noβœ… Yes
Recommended forSingle PC usageMultiple devices
Folder sync❌ Noβœ… Yes
Offline accessβœ… Yesβœ… Yes

IMAP is recommended for most environments due to synchronization across devices.


GoDaddy IMAP Configuration Settings (Recommended)

Incoming Mail Server (IMAP): imap.secureserver.net Port: 993 Encryption: SSL/TLS Outgoing Mail Server (SMTP): smtp.secureserver.net Port: 465 (SSL) or 587 (TLS) Authentication: Required Username: Full email address Password: Email account password


GoDaddy POP3 Configuration Settings

Incoming Mail Server (POP3): pop.secureserver.net Port: 995 Encryption: SSL Outgoing Mail Server (SMTP): smtp.secureserver.net Port: 465 (SSL) or 587 (TLS) Authentication: Required Username: Full email address Password: Email account password


Step-by-Step Configuration

Configure GoDaddy Email in Microsoft Outlook

  1. Open Outlook

  2. Go to File β†’ Add Account

  3. Enter your email address

  4. Select Advanced options β†’ Let me set up my account manually

  5. Choose IMAP or POP

  6. Enter server settings as listed above

  7. Enable Outgoing server authentication

  8. Complete setup and test email send/receive


Configure GoDaddy Email in Mozilla Thunderbird

  1. Open Thunderbird

  2. Select Add New Account β†’ Email

  3. Enter Name, Email Address, Password

  4. Click Manual Config

  5. Select IMAP or POP

  6. Enter server settings

  7. Click Done and verify connection


Use Cases

  • Corporate email deployment for small and medium businesses

  • Desktop email access for accounting and support teams

  • Email synchronization across laptops, desktops, and mobile devices

  • Backup email access using POP3

  • Migration from webmail to desktop clients


Common Issues & Fixes

Issue: Authentication Failed

Fix

  • Use full email address as username

  • Reset password from GoDaddy admin panel


Issue: Unable to Send Emails

Fix

  • Enable SMTP authentication

  • Switch from port 465 to 587

  • Check firewall or ISP SMTP blocking


Issue: Emails Not Syncing Across Devices

Fix

  • Use IMAP, not POP3

  • Verify mailbox storage quota


Issue: SSL/TLS Connection Error

Fix

  • Ensure correct port and encryption selection

  • Update email client to latest version


Security Considerations

  • Always enable SSL/TLS encryption

  • Avoid using POP3 on shared systems

  • Use strong passwords (12+ characters)

  • Enable 2FA for Microsoft 365-based email

  • Regularly audit connected devices


Best Practices

  • Prefer IMAP for modern email usage

  • Use Port 587 (TLS) for better compatibility

  • Maintain mailbox storage below quota

  • Document email credentials securely

  • Periodically review email client logs

  • Educate users on phishing awareness


Conclusion

Configuring GoDaddy email using POP3 or IMAP in Outlook or Thunderbird is straightforward when correct server settings and security protocols are used.
For professional environments, IMAP with SSL/TLS is strongly recommended to ensure data consistency, security, and multi-device access.

This guide serves as a standard operating reference for IT teams managing GoDaddy-hosted email infrastructure.


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