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Tally Prime Slow Working or Hanging – Easy Troubleshooting Guide

Sometimes Tally Prime may become slow, freeze, or show “Not Responding”, especially during busy working hours. This can be frustrating and may interrupt billing, voucher entry, or report generation.

The good news: In most cases, this problem can be fixed with a few simple checks.

This guide explains why it happens and how to solve it, using plain language.


What Does “Slow or Hanging” Mean?

You may notice:

  • Tally takes too long to open

  • Screen freezes while saving vouchers

  • Reports load very slowly

  • Mouse clicks don’t respond

  • “Not Responding” message appears


When Does This Problem Usually Occur?

Users commonly face slowness:

  • During peak office hours

  • When multiple users work at the same time

  • While running large reports

  • When data size becomes very large

  • On older or low-performance computers


Why Does Tally Become Slow? (Simple Explanation)

Think of Tally like a busy office.

If too many things happen at once, performance may drop.

Common reasons:

  • Too many users accessing the same data

  • Large company data

  • Slow network connection

  • Low computer memory (RAM)

  • Background programs consuming resources

  • Antivirus scanning continuously

  • Disk errors or low free space


Step-by-Step Solutions

Follow these checks one by one.


1️⃣ Restart Tally & Computer (Quick Reset)

This solves many temporary issues.

Steps:

  1. Close Tally completely

  2. Restart your computer

  3. Open Tally again

✔ Helps clear temporary memory problems


2️⃣ Check Other Running Programs

Too many apps slow down the system.

Steps:

  1. Close unused programs (browser, Excel, etc.)

  2. Keep only necessary software open

✔ Frees system resources


3️⃣ Check Internet / Network Speed

Important for multi-user environments.

If multiple users work:

  • Ensure network cables are properly connected

  • Avoid weak Wi-Fi for Tally

  • Ask your IT person to check network speed

✔ Slow network = Slow Tally


4️⃣ Check Free Disk Space

Low storage causes lag.

Steps:

  1. Open “This PC”

  2. Check free space in drive (usually C:)

✔ Keep at least 15–20 GB free


5️⃣ Reduce Load During Peak Hours

If many users work together:

✔ Avoid running heavy reports during voucher entry
✔ Schedule reports after working hours


6️⃣ Split Large Company Data (Very Effective)

Large data slows performance.

✔ Splitting divides old & new data
✔ Improves speed significantly

? Ask your accountant / Tally expert to help


7️⃣ Disable Unnecessary Add-Ons

Extra features may slow Tally.

✔ Disable unused extensions/customizations


8️⃣ Antivirus Interference

Antivirus scanning Tally folders may slow work.

✔ Exclude Tally data folder (IT person task)


9️⃣ Upgrade System Performance

If problem is frequent:

✔ Increase RAM (memory)
✔ Use SSD instead of HDD
✔ Upgrade older PCs


Common Problems & Easy Fixes

ProblemSimple Fix
Tally slow only at busy timesReduce simultaneous heavy reports
Tally slow after years of useSplit company data
Slow saving vouchersCheck RAM & disk space
Slow only on one computerSystem performance issue
Slow for all usersNetwork/server issue


? Important Precautions

✔ Always take data backup before major changes
✔ Do not force-close Tally repeatedly
✔ Avoid working on unstable Wi-Fi
✔ Avoid storing data on slow external drives


Best Practices for Smooth Performance

✔ Restart computer daily
✔ Maintain sufficient free disk space
✔ Split data yearly (recommended)
✔ Use wired network for multi-user
✔ Keep Windows & Tally updated
✔ Avoid installing unnecessary software


Short Conclusion

Tally Prime slowness is common and usually fixable.

Simple maintenance + correct usage habits = fast and stable Tally

If the issue continues, consult a Tally professional or IT technician.

 To get support, contact 

BISON Logo

BISON INFOSOLUTIONS
Strength in Technology, Excellence in Service

Authorized Tally Partner 

Mobile: +91 92125-22725
Helpdesk: 70-479-479-70 | 76-588-588-76
Email: info@bison.co.in
Website: www.bison.co.in


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