Bison Infosolutions Knowledgebase

E-Way Bill Not Printing as Second Page with Tally Invoice – Technical Troubleshooting Guide

📅 22 Feb 2026 📂 General 👁 1 views

This Knowledge Base article provides a technical diagnostic and resolution framework for cases where an E-Way Bill (EWB) is generated successfully but does not print as a second page along with a Tally sales invoice.

This guide is intended for:

IT professionals
System administrators
Tally support engineers
Implementation partners

It applies to:

TallyPrime
Tally.ERP 9
Environments using default or customised invoice formats

Product / System Overview

Tally & E-Way Bill Integration

Tally integrates with the GST system to:

Generate E-Way Bills
Store EWB metadata inside vouchers
Print EWB details via invoice templates

E-Way Bill information is stored within the voucher object, not as an independent printable document.

Technical Explanation

Architecture & Behaviour

When an E-Way Bill is generated:

Tally stores:
- EWB Number
- Date
- Validity
- Transport Details
During printing:
- Tally reads voucher metadata
- Print engine evaluates configuration flags
- Invoice template decides layout/pages

Why Page 2 May Not Appear

E-Way Bill printing depends on:

Component	Role
Voucher Data	Must contain valid EWB fields
Print Configuration	Controls visibility
Voucher Type Settings	Enables EWB support
Print Template / TDL	Controls layout logic
Printer Driver	Handles pagination/scaling

Failure in any layer suppresses page 2.

Use Cases & Environments

Issue typically observed in:

GST-compliant businesses
Multi-page invoice formats
Customised TDL invoice templates
PDF / virtual printers
Duplex / scaled printing environments

Step-by-Step Troubleshooting

✅ Step 1: Verify Voucher-Level EWB Data

Open voucher:

Gateway of Tally → Display → Day Book → Open Invoice

Check:


Bottom Panel → E-Way Bill Details

Validate:

EWB Number present
Date valid
Transporter / Vehicle details (if applicable)

Missing metadata = No print output

✅ Step 2: Check Print Configuration Flags

Invoice → Print:


Alt + P → F12 (Configuration)

Ensure:


Print E-Way Bill Details → Yes

If disabled:

Page 2 suppressed by design

✅ Step 3: Test Default Invoice Format

Custom formats often block EWB pages.


Alt + P → Select Format → Default

If page 2 appears → Template issue

✅ Step 4: Inspect Voucher Type Configuration


Gateway of Tally → Masters → Voucher Types → Sales

Verify:

GST enabled
E-Way Bill options active
No restrictive print logic

✅ Step 5: Check Template / TDL Logic

Common problem in customised formats:

Incorrect conditional logic

Example problematic logic:


[Field: EWBDetails]
Invisible : $$IsEmpty:$EWayBillNo

If EWB stored differently → Always invisible.

✅ Step 6: Validate Print Preview vs Printer Output


Alt + P → Preview

Preview Result	Diagnosis
Page 2 visible	Printer / driver issue
Page 2 missing	Configuration / template issue

✅ Step 7: Printer Driver & Scaling Check

Verify:

Paper Size → A4
Scaling → 100%
Margins → Default
Duplex → Disabled (test)

✅ Step 8: PDF / Virtual Printer Testing

Export:


Alt + E → Export → PDF

If PDF correct → Hardware printer issue.

Commands / Diagnostic Checks

Although Tally is GUI-driven, check:

Printer Rendering Issues (Windows)

Validate printer defaults:


control printers

Reset spooler:


net stop spooler
net start spooler

Common Errors, Root Causes & Fixes

Symptom	Root Cause	Resolution
No Page 2	Print EWB disabled	Enable F12 setting
No Page 2	Missing EWB metadata	Re-generate EWB
Page 2 Missing	Custom TDL logic	Correct template
Preview OK / Print Fail	Printer scaling	Set scaling = 100%
Random Page Cut	Margins incorrect	Reset printer defaults
EWB Hidden	Field invisibility logic	Fix conditional expressions

High-Probability Real-World Causes

✔ Customised invoice formats
✔ Incorrect TDL conditions
✔ Print configuration disabled
✔ Printer scaling / margins
✔ Duplex / booklet mode

Security Considerations & Risks

Incorrect E-Way Bill printing may cause:

GST compliance discrepancies
Transport verification issues
Audit documentation mismatch

Recommendation:

Always validate:

EWB number visibility
Validity date
QR / barcode (if used)

Best Practices & Recommendations

✔ Always test Default Tally Format first
✔ Avoid aggressive template customisations
✔ Use Preview before physical print
✔ Standardise printer drivers
✔ Disable scaling / fit-to-page
✔ Maintain GST metadata integrity

Conclusion

Failure of E-Way Bill to print as a second page is not an EWB generation issue but a print pipeline / configuration / template problem.

Systematic validation across:

Voucher data
Print configuration
Template logic
Printer rendering

ensures rapid resolution.

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