E-Way Bill Not Printing as Second Page with Tally Invoice – Technical Troubleshooting Guide

This Knowledge Base article provides a technical diagnostic and resolution framework for cases where an E-Way Bill (EWB) is generated successfully but does not print as a second page along with a Tally sales invoice.

This guide is intended for:

• IT professionals

• System administrators

• Tally support engineers

• Implementation partners

It applies to:

• TallyPrime

• Tally.ERP 9

• Environments using default or customised invoice formats

Product / System Overview

Tally & E-Way Bill Integration

Tally integrates with the GST system to:

• Generate E-Way Bills

• Store EWB metadata inside vouchers

• Print EWB details via invoice templates

E-Way Bill information is stored within the voucher object, not as an independent printable document.

Technical Explanation

Architecture & Behaviour

When an E-Way Bill is generated:

1. Tally stores:

   • EWB Number

   • Date

   • Validity

   • Transport Details

2. During printing:

   • Tally reads voucher metadata

   • Print engine evaluates configuration flags

   • Invoice template decides layout/pages

Why Page 2 May Not Appear

E-Way Bill printing depends on:

Failure in any layer suppresses page 2.

Use Cases & Environments

Issue typically observed in:

• GST-compliant businesses

• Multi-page invoice formats

• Customised TDL invoice templates

• PDF / virtual printers

• Duplex / scaled printing environments

Step-by-Step Troubleshooting

✅ Step 1: Verify Voucher-Level EWB Data

Open voucher:

Gateway of Tally → Display → Day Book → Open Invoice

Check:

Bottom Panel → E-Way Bill Details

Validate:

• EWB Number present

• Date valid

• Transporter / Vehicle details (if applicable)

Missing metadata = No print output

✅ Step 2: Check Print Configuration Flags

Invoice → Print:

Alt + P → F12 (Configuration)

Ensure:

Print E-Way Bill Details → Yes

If disabled:

• Page 2 suppressed by design

✅ Step 3: Test Default Invoice Format

Custom formats often block EWB pages.

Alt + P → Select Format → Default

If page 2 appears → Template issue

✅ Step 4: Inspect Voucher Type Configuration

Gateway of Tally → Masters → Voucher Types → Sales

Verify:

• GST enabled

• E-Way Bill options active

• No restrictive print logic

✅ Step 5: Check Template / TDL Logic

Common problem in customised formats:

Incorrect conditional logic

Example problematic logic:

[Field: EWBDetails]
Invisible : $$IsEmpty:$EWayBillNo

If EWB stored differently → Always invisible.

✅ Step 6: Validate Print Preview vs Printer Output

Alt + P → Preview

✅ Step 7: Printer Driver & Scaling Check

Verify:

• Paper Size → A4

• Scaling → 100%

• Margins → Default

• Duplex → Disabled (test)

✅ Step 8: PDF / Virtual Printer Testing

Export:

Alt + E → Export → PDF

If PDF correct → Hardware printer issue.

Commands / Diagnostic Checks

Although Tally is GUI-driven, check:

Printer Rendering Issues (Windows)

Validate printer defaults:

control printers

Reset spooler:

net stop spooler
net start spooler

Common Errors, Root Causes & Fixes

High-Probability Real-World Causes

✔ Customised invoice formats
✔ Incorrect TDL conditions
✔ Print configuration disabled
✔ Printer scaling / margins
✔ Duplex / booklet mode

Security Considerations & Risks

Incorrect E-Way Bill printing may cause:

• GST compliance discrepancies

• Transport verification issues

• Audit documentation mismatch

Recommendation:

Always validate:

• EWB number visibility

• Validity date

• QR / barcode (if used)

Best Practices & Recommendations

✔ Always test Default Tally Format first
✔ Avoid aggressive template customisations
✔ Use Preview before physical print
✔ Standardise printer drivers
✔ Disable scaling / fit-to-page
✔ Maintain GST metadata integrity

Conclusion

Failure of E-Way Bill to print as a second page is not an EWB generation issue but a print pipeline / configuration / template problem.

Systematic validation across:

• Voucher data

• Print configuration

• Template logic

• Printer rendering

ensures rapid resolution.