TSPlus Remote Support – Customization Guide and Features

Bison Infosolutions is an authorized partner to sell TSPlus Remote Support, a remote access software similar to TeamViewer, AnyDesk, and UltraViewer. With TSPlus Remote Support, you can easily provide technical assistance and remotely control client systems.

Customizing TSPlus Remote Support:

TSPlus Remote Support allows you to customize the software to reflect your company's branding. Here's how you can personalize it:

1. Install TSPlus Remote Support

• Download and install the software from the official TSPlus website.

2. Access the Admin Console

• Launch the Admin Console and log in with admin credentials to access the customization options.

3. Add Your Company Branding

• In the Customization/Branding section, you can:
  • Add Your Logo: Upload your company's logo (PNG or JPEG format) to appear on the client-side application.
  • Customize Colors & Text: Modify the app's color scheme and text to match your brand's identity.
  • Include Company Information: Add your company name, support email, phone number, and other details.

4. Set Client Application Customization

• Once customized, the client app will display your company’s logo and branding, including:
  • Logo & Company Info: Shown on the client’s interface during remote sessions.
  • Welcome/Instructional Message: You can include a message with instructions or greetings.
  • Customized UI: The app’s colors and design will reflect your company’s brand.

5. Test Customization

• Perform a test to ensure that the customizations are properly applied on the client-side.

6. Save & Apply

• Save the changes, and they will automatically appear during remote support sessions.

What Will the Client See?

• Your Logo: Visible during remote support sessions.
• Company Information: Customized details like the company name, email, and phone number.
• Welcome Message: Displayed as per your configuration.

By customizing TSPlus Remote Support, you ensure that clients see a professional interface that reflects your business. For any inquiries about TSPlus Remote Support, contact Bison Infosolutions via email at info@bison.co.in or WhatsApp at +91 7047947970.