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Microsoft 365 for Business: Complete Guide to Business Basic, Standard and Premium

Microsoft 365 has become one of the most widely used cloud productivity platforms for businesses that need professional email, Microsoft Office applications,...

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Bison Technical Team Enterprise IT specialists
Updated 20 Sep 2024 15 min read 314 total views
Structured technical guidanceSafety notes included where requiredSources listed below

Microsoft 365 has become one of the most widely used cloud productivity platforms for businesses that need professional email, Microsoft Office applications, cloud storage, collaboration, centralized administration, and security.

However, choosing a Microsoft 365 subscription can be confusing because Microsoft 365 Business Basic, Business Standard, and Business Premium share many features while differing significantly in desktop applications, device management, identity protection, endpoint security, and cybersecurity capabilities.

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This guide explains the three major Microsoft 365 Business plans, their differences, how Microsoft 365 works, which businesses should consider each plan, and the important technical and security considerations before deployment.


What Is Microsoft 365?

Microsoft 365 is Microsoft's subscription-based cloud productivity and collaboration platform.

Depending on the selected subscription, Microsoft 365 can provide services and applications such as:

  • Microsoft Word
  • Microsoft Excel
  • Microsoft PowerPoint
  • Microsoft Outlook
  • Microsoft Teams
  • Microsoft Exchange Online
  • Microsoft OneDrive
  • Microsoft SharePoint
  • Microsoft Bookings
  • Microsoft Forms
  • Microsoft Planner
  • Microsoft Loop
  • Microsoft Clipchamp
  • Microsoft Defender
  • Microsoft Intune
  • Microsoft Entra ID
  • Microsoft Purview security and information-protection capabilities

Instead of purchasing a traditional perpetual Office license for a single computer, an organization can license users and centrally administer their accounts, applications, email, storage, devices, and security policies.


Microsoft 365 Business Plans

For small and medium-sized organizations, three of the most commonly considered subscriptions are:

  1. Microsoft 365 Business Basic
  2. Microsoft 365 Business Standard
  3. Microsoft 365 Business Premium

Microsoft currently positions these Business plans for organizations with up to 300 users.

The fundamental progression is:

Business Basic → Cloud productivity

Business Standard → Cloud productivity + Desktop Office applications

Business Premium → Productivity + Desktop applications + Advanced business security and device management


Microsoft 365 Business Basic

Microsoft 365 Business Basic is generally suitable for organizations that primarily need professional business email, cloud storage, collaboration, and browser/mobile versions of Microsoft Office applications.

Major Features

Business Basic typically provides:

  • Professional business email using your own domain
  • Exchange Online email services
  • Web version of Microsoft Word
  • Web version of Microsoft Excel
  • Web version of Microsoft PowerPoint
  • Web/mobile Outlook
  • Microsoft Teams, where included with the selected plan
  • OneDrive cloud storage
  • SharePoint
  • Microsoft Forms
  • Microsoft Planner
  • Microsoft Bookings
  • Additional Microsoft cloud applications and services

Microsoft currently provides 1 TB of OneDrive cloud storage per licensed user with the Business Basic plan.

Important Limitation

Business Basic does not normally provide the full installable desktop versions of Word, Excel, PowerPoint and Outlook.

Users primarily work through:

  • Web browser
  • Mobile applications
  • Supported cloud interfaces

This distinction is extremely important when selecting a Microsoft 365 plan.

Business Basic is suitable when:

  • Employees primarily use browser-based applications.
  • The organization needs professional domain email.
  • Users require OneDrive storage.
  • Employees collaborate using Teams and SharePoint.
  • Desktop Office applications are not required.
  • The organization wants a relatively economical Microsoft 365 starting point.

Microsoft 365 Business Standard

Microsoft 365 Business Standard builds on the productivity features of Business Basic and adds the full desktop Microsoft Office applications.

It is often a good fit for conventional office environments where employees need Outlook, Excel, Word, and PowerPoint installed locally.

Major Features

Business Standard generally includes:

  • Everything provided by Business Basic, subject to current Microsoft licensing terms
  • Desktop Microsoft Word
  • Desktop Microsoft Excel
  • Desktop Microsoft PowerPoint
  • Desktop Microsoft Outlook
  • Web and mobile Office applications
  • Exchange Online business email
  • OneDrive
  • SharePoint
  • Teams, where included in the selected subscription
  • Microsoft Bookings
  • Planner
  • Forms
  • Additional Microsoft productivity applications

Desktop Application Installation Rights

One important advantage of Business Standard and Business Premium is that licensed users can install Microsoft 365 applications on multiple supported devices.

Microsoft currently describes the entitlement as up to:

  • 5 PCs or Macs
  • 5 tablets
  • 5 mobile devices

per licensed user, subject to Microsoft's current licensing conditions.

This is particularly useful for users who work from:

  • Office desktops
  • Laptops
  • Home computers
  • Tablets
  • Smartphones

Licensing is assigned to the user, rather than simply being treated as one Office license for one computer.


Who Should Choose Business Standard?

Business Standard is a strong choice for organizations where employees regularly work with:

  • Complex Excel spreadsheets
  • Microsoft Outlook desktop
  • Word documents
  • PowerPoint presentations
  • Offline Office files
  • Local printers
  • Office add-ins
  • Multiple monitors
  • Local file systems
  • Desktop workflows

For many traditional office environments, Business Standard provides a good balance between productivity and cost.


Microsoft 365 Business Premium

Microsoft 365 Business Premium combines Microsoft 365 productivity capabilities with significantly more advanced security and device-management features.

It is designed for organizations that need not only Office and email but also stronger protection for:

  • User identities
  • Windows computers
  • Mobile devices
  • Business email
  • Company information
  • Access to corporate applications
  • Endpoints

Business Premium therefore should not simply be considered "Business Standard with a few extra features."

It can form an important part of an organization's cybersecurity architecture.


Important Security Technologies in Business Premium

1. Microsoft Defender for Business

Microsoft Defender for Business provides endpoint security capabilities designed for small and medium-sized organizations.

It helps protect endpoints against threats including:

  • Malware
  • Ransomware
  • Suspicious processes
  • Endpoint attacks
  • Advanced cyber threats

This provides organizations with considerably more security capability than relying only on basic antivirus protection.


2. Microsoft Defender for Office 365 Plan 1

Business email is one of the most common entry points for cyberattacks.

Microsoft Defender for Office 365 Plan 1 adds additional protection against threats such as:

  • Phishing
  • Malicious email
  • Dangerous links
  • Malicious attachments
  • Email-based attacks

This is particularly important for businesses handling financial, confidential, customer, legal, accounting, or management information.


3. Microsoft Intune Plan 1

Microsoft Intune provides centralized endpoint and device management.

Administrators can use Intune to manage supported:

  • Windows computers
  • macOS devices
  • Android devices
  • iPhones
  • iPads

Organizations can create policies controlling how business information is accessed and protected.

This becomes particularly valuable when employees:

  • Work remotely
  • Carry company laptops
  • Access corporate data from mobile phones
  • Work from multiple locations
  • Use personally owned devices for business purposes

4. Microsoft Entra ID Plan 1

Microsoft Entra ID is Microsoft's cloud identity and access-management platform.

Business Premium includes enhanced identity and access-management capabilities through Microsoft Entra ID Plan 1.

Administrators can implement stronger access controls and security policies for users accessing corporate applications and information.

Identity security is extremely important because attackers increasingly target passwords and user accounts rather than attacking only physical computers.


5. Multifactor Authentication

A password alone should generally not be considered adequate protection for important business accounts.

Multifactor authentication adds another verification layer.

For example, access may require:

Password + additional authentication verification

Therefore, possession of a stolen password alone may not be enough for an attacker to access the account.

Organizations should strongly consider enforcing appropriate MFA policies for important business accounts.


6. Microsoft Purview Information Protection

Business Premium also provides information-protection capabilities that can help organizations discover, classify, label, and protect sensitive business information.

Examples of sensitive information may include:

  • Financial records
  • Customer information
  • Employee information
  • Contracts
  • Confidential documents
  • Internal business reports
  • Intellectual property

This can become particularly important for organizations with regulatory, contractual, privacy, or compliance requirements.


Microsoft 365 Business Basic vs Standard vs Premium

Feature Business Basic Business Standard Business Premium
Business Email Yes Yes Yes
Custom Domain Email Yes Yes Yes
Exchange Online Yes Yes Yes
OneDrive Yes Yes Yes
1 TB OneDrive per User Yes Yes Yes
SharePoint Yes Yes Yes
Office Web Apps Yes Yes Yes
Desktop Word No Yes Yes
Desktop Excel No Yes Yes
Desktop PowerPoint No Yes Yes
Desktop Outlook No Yes Yes
Multiple Desktop Device Installation No desktop suite Yes Yes
Microsoft Teams* Available depending on plan Available depending on plan Available depending on plan
Microsoft Intune P1 No No Yes
Microsoft Defender for Business No No Yes
Defender for Office 365 P1 No No Yes
Microsoft Entra ID P1 No No Yes
Advanced Device Management Limited Limited Yes
Enhanced Endpoint Security No No Yes
Advanced Information Protection Limited Limited Yes
Best For Email & cloud users Regular office users Security-conscious organizations

*Microsoft offers plan variations with and without Teams in certain markets and purchasing channels. Always verify the exact SKU before purchasing.


Understanding Exchange Online

One of the most important components of Microsoft 365 Business is Exchange Online.

Exchange Online provides cloud-based business email and calendaring.

Instead of using consumer email such as:

companyname@gmail.com

an organization can use professional addresses such as:

accounts@companyname.com

support@companyname.com

sales@companyname.com

director@companyname.com

This improves professionalism while also giving administrators centralized control over business mailboxes.


Understanding OneDrive

OneDrive provides cloud storage associated with individual Microsoft 365 users.

It can be used to:

  • Store business documents
  • Synchronize files between devices
  • Access documents remotely
  • Share files
  • Collaborate on documents
  • Reduce dependence on files stored only on one computer

However, OneDrive synchronization should not automatically be treated as a complete backup strategy.

Organizations should separately evaluate their backup, retention, recovery, compliance, and business-continuity requirements.


Understanding SharePoint

SharePoint is designed primarily for organizational collaboration and shared information.

A simplified distinction is:

OneDrive = individual user's business files

SharePoint = organizational/team files and collaboration

SharePoint can be used for:

  • Departmental document libraries
  • Shared company documents
  • Team sites
  • Policies
  • Internal resources
  • Collaboration
  • Controlled document access

OneDrive vs SharePoint

A common mistake is using an employee's personal OneDrive as permanent centralized company storage.

For example:

An employee's personal working documents may appropriately reside in OneDrive.

However, documents belonging to an entire department may be better stored within an appropriately configured SharePoint document library.

Correct architecture makes future employee changes, permissions, collaboration, and data management easier.


Microsoft 365 Administration

Microsoft 365 provides administrators with centralized management capabilities.

Depending on licensing and permissions, administrators can perform tasks such as:

  • Create users
  • Delete users
  • Assign licenses
  • Reset passwords
  • Manage domains
  • Configure email
  • Create groups
  • Manage security settings
  • Configure MFA
  • Review service health
  • Manage devices
  • Configure Exchange
  • Configure SharePoint
  • Configure Teams
  • Review reports
  • Configure security policies

This centralized administration is one of Microsoft 365's major advantages over independent Office installations and separate consumer email accounts.


Setting Up Your Business Domain

Businesses can connect their existing internet domain to Microsoft 365.

For example:

yourcompany.com

can be used for addresses such as:

info@yourcompany.com

Microsoft normally requires DNS verification and configuration.

Common DNS records involved can include:

  • TXT records
  • MX records
  • CNAME records
  • SPF-related TXT records
  • DKIM configuration
  • DMARC configuration

The exact records depend on the organization's services and configuration.


Email Security: SPF, DKIM and DMARC

Organizations implementing Microsoft 365 email should also review:

SPF

SPF helps identify servers authorized to send email for a domain.

DKIM

DKIM digitally signs outgoing messages and helps receiving systems verify that messages are legitimately associated with the sending domain.

DMARC

DMARC builds on SPF and DKIM and allows domain owners to define policies for messages that fail authentication checks.

A properly planned configuration of:

SPF + DKIM + DMARC

can significantly improve domain protection and email authentication.


Migrating Existing Email to Microsoft 365

Organizations moving to Microsoft 365 may already have email hosted with:

  • Web hosting companies
  • cPanel
  • POP3 providers
  • IMAP servers
  • Gmail
  • Google Workspace
  • Exchange Server
  • Other cloud providers

Migration should be properly planned.

Typical migration stages include:

  1. Review existing mailboxes.
  2. Verify the domain.
  3. Create Microsoft 365 users.
  4. Assign appropriate licenses.
  5. Prepare DNS configuration.
  6. Migrate existing email where required.
  7. Change MX and related DNS records.
  8. Configure Outlook/mobile devices.
  9. Test incoming email.
  10. Test outgoing email.
  11. Configure SPF.
  12. Enable DKIM.
  13. Configure DMARC.
  14. Verify MFA.
  15. Test mail flow.
  16. Confirm old and new mailbox data.
  17. Document administrator credentials and recovery procedures.

Do Not Change MX Records Without Planning

Changing MX records tells the internet where email for your domain should be delivered.

Incorrect MX configuration can cause:

  • Incoming email failure
  • Email delivery delays
  • Messages going to the wrong server
  • Split mail delivery
  • Confusion during migration

Therefore, DNS changes should be carefully planned, particularly for production domains.


Microsoft 365 and Data Backup

Microsoft provides resilient cloud infrastructure, but businesses should distinguish between:

Cloud availability

and

Independent backup

Microsoft 365 includes numerous retention, recovery, and protection mechanisms depending on the workload and subscription.

However, organizations may still require independent backup for reasons such as:

  • Accidental deletion
  • Long-term retention
  • Internal policy
  • Regulatory requirements
  • Business continuity
  • Additional recovery options
  • Protection against administrative mistakes

Backup requirements should therefore be assessed independently rather than assuming that cloud synchronization equals backup.


Microsoft 365 Security Best Practices

Organizations deploying Microsoft 365 should consider the following security practices.

1. Enable MFA

Protect accounts with multifactor authentication.

2. Protect Administrator Accounts

Administrator accounts should receive particularly strong protection.

3. Avoid Sharing Accounts

Each employee should normally have an individual account.

Avoid arrangements such as multiple employees sharing:

office@company.com

as their primary identity.

Shared mailboxes or other appropriate Microsoft features may be more suitable depending on the requirement.

4. Review Administrator Roles

Do not provide Global Administrator privileges to ordinary users.

5. Configure SPF, DKIM and DMARC

Protect the organization's email domain.

6. Review Sign-in Activity

Investigate suspicious login attempts.

7. Remove Access for Former Employees

When an employee leaves, immediately follow the organization's offboarding procedure.

8. Maintain Endpoint Security

Email security alone cannot protect an infected computer.

9. Keep Operating Systems Updated

Security updates remain essential even when using Microsoft 365.

10. Train Users Against Phishing

Human awareness remains an important security layer.


Employee Offboarding

Organizations should establish a formal Microsoft 365 employee-offboarding process.

Depending on business requirements, this may include:

  • Blocking sign-in
  • Resetting passwords
  • Revoking active sessions
  • Reviewing MFA methods
  • Preserving mailbox information
  • Converting a mailbox where appropriate
  • Transferring OneDrive data
  • Reviewing SharePoint permissions
  • Removing device access
  • Reassigning licenses
  • Preserving required company records

Simply deleting a user immediately may not always be the correct procedure.


Which Microsoft 365 Plan Should You Choose?

Choose Business Basic if:

Your employees primarily require:

  • Professional business email
  • Browser-based Office applications
  • OneDrive
  • SharePoint
  • Online collaboration

and do not need locally installed Microsoft Office desktop applications.


Choose Business Standard if:

Your employees need:

  • Outlook desktop
  • Word desktop
  • Excel desktop
  • PowerPoint desktop
  • Offline Office usage
  • Professional email
  • OneDrive
  • SharePoint
  • Collaboration tools

For a typical office employee, Business Standard is often a practical productivity-focused option.


Choose Business Premium if:

Your organization needs everything in Business Standard plus stronger:

  • Cybersecurity
  • Endpoint protection
  • Device management
  • Identity security
  • Email threat protection
  • Information protection
  • Access management

Business Premium deserves serious consideration for organizations handling sensitive or business-critical information.


Can a Company Mix Microsoft 365 Plans?

In many environments, organizations can assign different eligible Microsoft 365 licenses to different users according to their requirements.

For example:

Management: Business Premium

Accounts Department: Business Standard or Premium

Sales Staff: Business Standard

Field Staff: Business Basic

Temporary/limited cloud users: Business Basic

This can potentially optimize licensing costs while still providing higher security or functionality to users who require it.

However, organizations should carefully review security implications before creating mixed-license environments.

A security policy that depends on Premium functionality may require appropriate licensing for all affected users.


Microsoft 365 vs Traditional Microsoft Office

Traditional perpetual Office licenses and Microsoft 365 subscriptions follow different models.

Microsoft 365 focuses on:

  • Subscription licensing
  • Cloud integration
  • Regular application updates
  • Business email
  • Cloud storage
  • Collaboration
  • Central administration
  • Multi-device usage
  • Security services depending on plan

A perpetual Office purchase may provide desktop applications but does not automatically provide the complete Microsoft 365 cloud ecosystem.


Microsoft 365 vs Free Gmail

A consumer Gmail account and Microsoft 365 serve different purposes.

Microsoft 365 can provide:

  • Organization-controlled accounts
  • Custom domain email
  • Centralized administration
  • Employee onboarding/offboarding
  • Business collaboration
  • Shared resources
  • Security controls
  • Device management depending on licensing
  • Business-oriented identity management

Therefore, the comparison should not be limited to mailbox storage.


Microsoft 365 Deployment Checklist

Before implementing Microsoft 365, review:

  • Number of employees
  • Existing domain
  • Existing email provider
  • Current mailbox sizes
  • Required Office applications
  • Windows/macOS environment
  • Mobile device requirements
  • Existing security software
  • MFA requirements
  • Email migration requirements
  • OneDrive requirements
  • SharePoint requirements
  • Teams requirements
  • Compliance requirements
  • Backup requirements
  • Retention requirements
  • Employee onboarding process
  • Employee offboarding process
  • Administrator roles
  • DNS access
  • SPF configuration
  • DKIM configuration
  • DMARC configuration

Proper planning can prevent many migration and security problems.


Frequently Asked Questions (FAQ)

1. What is Microsoft 365?

Microsoft 365 is a subscription-based suite combining productivity applications, cloud services, collaboration tools, business email, storage, administration, and—depending on the plan—advanced security.

2. What is the main difference between Business Basic and Business Standard?

The major difference is that Business Standard includes installable desktop Microsoft Office applications, while Business Basic primarily provides web and mobile Office applications.

3. What is the main difference between Business Standard and Business Premium?

Business Premium adds advanced security, identity, endpoint-protection, information-protection, and device-management capabilities.

4. Does Business Basic include Outlook?

It provides Outlook capabilities through supported web/mobile experiences, but not the complete desktop Office suite included with Standard and Premium.

5. Does Microsoft 365 provide business email?

Yes. Microsoft 365 Business subscriptions can provide professional email using your organization's domain through Exchange Online.

6. Can I use my existing domain?

Yes. An existing business domain can normally be connected to Microsoft 365 through DNS configuration.

7. How much OneDrive storage is provided?

Microsoft currently advertises 1 TB of cloud storage per user with these Microsoft 365 Business plans.

8. Can Microsoft 365 Office applications work offline?

Desktop applications available with plans such as Business Standard and Business Premium can work offline, although periodic internet connectivity is required for licensing and cloud functionality.

9. How many computers can a Business Standard or Premium user install Office on?

Microsoft currently permits installation on up to five PCs or Macs per licensed user, plus supported tablets and mobile devices, subject to licensing terms.

10. Can one license be shared by several employees?

Microsoft 365 Business licensing is generally user-based. Each employee requiring licensed services should have the appropriate license.

11. Can different employees have different Microsoft 365 plans?

Yes, organizations can commonly mix compatible licenses according to user requirements, but security and compliance dependencies should be reviewed carefully.

12. Does Microsoft 365 include antivirus?

Business Premium includes Microsoft Defender for Business endpoint protection. Security capabilities vary significantly between Microsoft 365 plans.

13. Does Business Premium include device management?

Yes. Microsoft Intune Plan 1 provides device and application-management capabilities.

14. Does Business Premium protect against phishing?

It includes Microsoft Defender for Office 365 Plan 1, which provides enhanced email and collaboration threat protection.

15. Is Microsoft 365 suitable for remote workers?

Yes. Cloud email, OneDrive, SharePoint, Teams, identity management, and device-management capabilities make Microsoft 365 particularly useful for distributed workforces.

16. What happens when an employee leaves?

Administrators should block access, revoke sessions, preserve required data, transfer company information, review mailbox requirements, and reassign licensing according to company policy.

17. Is OneDrive a backup?

OneDrive provides cloud storage, synchronization, versioning and recovery functionality, but organizations should separately assess whether an independent Microsoft 365 backup solution is required.

18. What is Exchange Online?

Exchange Online is Microsoft's cloud-hosted business email and calendaring service.

19. What is SharePoint?

SharePoint is a collaboration and document-management platform commonly used for departmental and organization-wide shared information.

20. What is Microsoft Entra ID?

Microsoft Entra ID is Microsoft's cloud identity and access-management service.

21. What is Microsoft Intune?

Microsoft Intune is Microsoft's cloud-based endpoint and device-management platform.

22. What is Microsoft Defender for Business?

It is an endpoint-security platform designed to protect small and medium-sized businesses against cybersecurity threats.

23. Should MFA be enabled?

Yes. Multifactor authentication is strongly recommended for business accounts, particularly administrative and sensitive accounts.

24. Can existing email be migrated to Microsoft 365?

Yes. Migration options depend on the existing mail system, mailbox configuration, data volume, and source platform.

25. Does Microsoft 365 support more than 300 users?

The Microsoft 365 Business family is designed for organizations with up to 300 users. Larger organizations should evaluate Microsoft's Enterprise licensing options.


Conclusion

Microsoft 365 should not be viewed simply as "Microsoft Office on subscription."

It is an integrated business platform combining:

Productivity + Email + Cloud Storage + Collaboration + Identity + Administration + Security

The correct subscription depends on what each organization actually needs.

For businesses primarily requiring email and cloud applications, Business Basic may be sufficient.

For organizations requiring full desktop Word, Excel, PowerPoint and Outlook, Business Standard is generally the more appropriate choice.

For organizations where cybersecurity, endpoint management, identity protection, email protection, and business-data security are priorities, Business Premium provides considerably stronger capabilities.

Before purchasing or migrating, businesses should assess licensing, security, migration, backup, retention, DNS, device-management, and compliance requirements rather than choosing a subscription based only on price.


Important Licensing Disclaimer

Microsoft regularly changes Microsoft 365 product names, features, licensing conditions, pricing, security capabilities, regional availability, and bundled services. Microsoft also offers certain plans in versions with and without Microsoft Teams.

Always verify the latest specifications and licensing terms directly with Microsoft or an authorized Microsoft partner before purchasing, renewing, migrating, or making licensing decisions.

 

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