Property registration in Delhi has become largely digitized through the NGDRS (National Generic Document Registration System) portal. One common question faced by families, professionals, and service providers is whether a Citizen login can be used to book an appointment and fill registration details on behalf of another person.

This article explains the rules, permissions, limitations, and best practices in a clear and practical manner.

? Understanding “Citizen” Login in Delhi Property Registration

A Citizen login on the NGDRS portal is meant for general public use. It is not restricted only to the buyer or seller personally. The system is designed to allow data entry convenience, not to restrict who types the information.

✅ Is It Allowed to Fill Appointment on Behalf of Another Person?

Yes, it is completely allowed.

A person logged in as a Citizen can:

• Book a property registration appointment

• Fill deed and property details

• Enter buyer and seller information

• Upload documents

• Select Sub-Registrar office, date, and time

All of this can be done for another individual (relative, friend, client, or customer).

The portal does not check or enforce that the citizen login holder must be one of the parties to the transaction.

❌ What a Citizen Cannot Do

Even though appointment booking is flexible, certain legal actions cannot be delegated:

• ❌ Cannot appear for biometric verification

• ❌ Cannot sign documents on behalf of parties

• ❌ Cannot replace buyer/seller/witness presence

• ❌ Cannot act as a professional deed writer unless registered

?️ What Actually Matters at the Sub-Registrar Office

At the time of registration:

• Buyer and seller must be physically present

• Two witnesses must be present

• Original identity documents are verified

• Photographs, fingerprints, and signatures are captured

➡️ Who filled the online form is irrelevant
➡️ Who appears physically is legally mandatory

? Citizen vs Deed Writer – Practical Difference

Aspect	Citizen	Deed Writer
Can book appointment	Yes	Yes
Can fill for others	Yes	Yes
Draft legal deed	Limited	Professional
Government registration	Not required	Mandatory
Legal drafting responsibility	Citizen	Deed Writer
Fees	Free	Professional charges

? Common Real-Life Scenarios (All Valid)

• Son booking appointment for parents ✔

• Office staff filling form for client ✔

• Friend helping friend ✔

• IT / service provider assisting customer ✔

Only condition: actual parties must attend registration personally.

⚠️ Important Caution While Filing as Citizen

If you fill details incorrectly:

• Name mismatch

• Wrong deed type

• Incorrect stamp duty

• Property description errors

➡️ The Sub-Registrar may reject or defer registration, requiring a fresh appointment.

Always verify details against:

• Aadhaar / PAN

• Sale agreement

• Stamp duty challan

• Property documents

? Best Practice Recommendation

• Simple transactions (sale, gift, GPA) → Citizen filing is sufficient

• Complex cases (inheritance, builder floor, leasehold, disputes) → Use a registered Deed Writer or lawyer

✅ Final Conclusion

A Citizen login can legally and practically be used to book and fill property registration appointments on behalf of another person in Delhi. The system is designed for convenience, while legal compliance is ensured through mandatory physical presence at the Sub-Registrar office.

This flexibility helps families, senior citizens, businesses, and service providers complete registrations smoothly without violating any law.

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