Many business owners want to use a video as their profile photo to look more attractive and professional.
If you use WhatsApp Business, you might wonder:
“Can I set a video as my profile picture?”
This article explains the answer in very simple language, without technical terms.
No. You cannot set a video as a profile photo in WhatsApp Business.
Only still images (photos) are allowed.
WhatsApp Business supports:
✅ JPG images
✅ PNG images
WhatsApp Business does NOT support:
❌ Video files (MP4, AVI, etc.)
❌ Moving or animated profile photos
❌ GIFs that act like videos
Your profile photo is the first thing customers see when they open your chat.
Many users try to upload:
A promo video
A logo animation
A short reel
But WhatsApp does not allow this, which can cause confusion or upload failure.
You may face this problem when:
Setting up WhatsApp Business for the first time
Updating your business profile photo
Trying to look more professional or eye-catching
Uploading a video by mistake instead of a photo
Open WhatsApp Business
Tap the three dots (⋮) on the top right
Go to Settings
Tap Business Profile
Tap the profile photo icon
Choose Gallery
Select a clear photo (JPG or PNG)
Adjust and tap Save
✔ Done! Your photo will appear instantly.
If you select a video, WhatsApp will not accept it
If you select a photo, WhatsApp will upload it normally
If the file does not show, it’s likely not an image
Problem: Video not uploading
✔ Fix: Use a screenshot from the video instead
Problem: Photo looks blurry
✔ Fix: Use a square image with good lighting
Problem: Logo text is too small
✔ Fix: Use a simple logo with bold text
Never use copyrighted videos or images
Avoid fake or misleading profile photos
Do not upload personal photos for business accounts
Keep branding clear and honest
Use a simple logo or clear business image
Keep the photo centered and readable
Update profile photo only when needed
Use Status to post videos instead of profile photo
Add video links in the About section if needed
Since videos are not allowed as profile photos:
Use WhatsApp Status for videos
Share promo videos directly in chat
Add a website or YouTube link in your profile
WhatsApp Business does not allow video profile photos, and this is normal.
The best approach is to use a clear, professional image and share videos through Status or chat messages instead.
This keeps your business profile clean, trusted, and customer-friendly
