Businesses often begin with a Single User (Silver Edition) Tally Prime license. But when multiple users need simultaneous access to accounting data over LAN, shifting to Tally Prime Gold (Multi User) becomes essential.

Tally Solutions provides an upgrade path where multiple Silver licenses can be converted into one Gold license — improving collaboration, productivity, and centralized data control.

This guide explains eligibility, the required purchase scenario, communication format, and professional support available for the conversion process.

? Eligibility Criteria for Silver → Gold Conversion

To upgrade Single User to Multi User, Tally follows the below policy:

Current Licenses	Requirement	Eligibility Result
1 Silver	Must purchase 2 more Silver licenses	Then eligible for Silver → Gold conversion
2 Silver	Must purchase 1 more Silver license	Then eligible for Silver → Gold conversion
3 Silver	Already eligible	Conversion can be directly requested

▶ Example:
If a company has only 1 Silver, they cannot upgrade directly to Gold.
They must upgrade to a total of 3 Silver licenses first.

? Who Can Help with License Purchase & Conversion?

Bison Infosolutions
? +91 7047947970
? info@bison.co.in
✔ Authorized Tally Partner
✔ Can arrange new Silver licenses
✔ Can process the complete Silver → Gold conversion request
✔ Expert support and documentation assistance

? Example Letter on Company Letterhead

SkyTech Aero Services Pvt. Ltd.
Date: 19/11/2025

To
Tally Solutions Pvt. Ltd.
Bangalore

Subject: Request for Conversion of Silver Licenses to Tally Prime Gold License

Dear Sir/Madam,

We are currently using the following Tally Prime Silver Edition licenses:
• 912365678
• 934597812
• 945678213

We request you to convert these into one Tally Prime Gold (Multi User) license, mapped to:
945678213

We are an authorized Tally Partner and this upgrade is needed to streamline our operations.

Attached is our official request letter on company letterhead with seal and signature.

Kindly process and confirm the upgrade.

Regards,
For SkyTech Aero Services Pvt. Ltd.
(Authorized Signatory)

? Sample Email Format to Tally Customer Care

To: support@tallysolutions.com
CC: info@bison.co.in
Subject: Tally License Conversion Request – Silver to Gold

Dear Team,
Please find attached our signed conversion request letter for upgrading our Silver licenses to a Tally Gold license.

Silver Serial Numbers:
912345678 | 934567812 | 945678213

Gold Serial Mapping Requested:
945678213

Kindly process at the earliest.
Regards,
SkyTech Aero Services Pvt. Ltd.

? Why Upgrade to Tally Gold?

✔ Multi-User concurrent access
✔ Secure LAN environment collaboration
✔ Faster accounting operations
✔ Better scalability for growing business

? Conclusion

Upgrading Silver to Gold is a smart investment for expanding businesses. Even if a company currently holds only one or two Silver licenses, purchasing additional Silver licenses unlocks the eligibility for a seamless upgrade to Tally Gold.

For purchasing Silver licenses and completing the conversion:

? Contact Authorized Tally Partner
Bison Infosolutions
? +91 7047947970
? info@bison.co.in

They will assist end-to-end with licensing and conversion documentation.

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