Fix: “Tally is not running. Error no: 10061” While Exporting Data from TICK Production ERP to Tally Prime
📅 03 Jan 2026
📂 General
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When exporting accounting or inventory data from TICK Production ERP to Tally Prime, users may encounter the error:
“Tally is not running. Error no: 10061”
This error typically appears even when ODBC is enabled and data communication seems operational in Tally. It indicates a connection refusal at the network/service level, not an accounting or data-mapping issue.
This Knowledge Base article explains the root cause, technical background, and step-by-step resolution to reliably restore ERP-to-Tally data export.
Technical Explanation
What Does Error 10061 Mean?
Error 10061 is a standard TCP/IP connection refused error.
In the context of Tally integration, it means:
-
The ERP attempted to connect to Tally’s listening port
-
The port was not reachable, blocked, or Tally was not accepting connections
-
The connection was refused by the OS or firewall
Even if ODBC is enabled, Tally must be actively running and listening on the configured port.
Typical Data Flow (ERP → Tally)
TICK ERP
|
| TCP/IP / ODBC / XML
v
Tally Prime (Port 9000 or custom)
|
v
Company Loaded & Active
If any layer fails, Error 10061 occurs.
Common Use Cases Affected
-
Exporting:
-
Real-time sync from ERP to Tally
-
Batch voucher export
-
Multi-user Tally environments
-
Tally running on a different PC / Server
Step-by-Step Solution / Implementation
Step 1: Ensure Tally Prime Is ACTUALLY Running
✔ Tally Prime must be:
❌ Opening Tally after clicking “Export” will fail
❌ Opening Tally without loading a company will fail
Step 2: Verify Tally Is Listening on the Correct Port
Default Tally port: 9000
In Tally Prime:
-
Gateway of Tally
-
F1 → Settings
-
Connectivity
-
Confirm:
Step 3: Confirm Port Is Listening (Windows Check)
Run Command Prompt as Administrator:
Expected output:
❌ If no output → Tally is not listening
✔ Restart Tally as Administrator
Step 4: Match ERP Connection Settings Exactly
In TICK Production ERP, verify:
-
Tally IP Address:
-
Port → Same as Tally (9000)
-
Connection Type → TCP / ODBC / XML (as supported)
-
Company Name → Exact match (case-sensitive)
Step 5: Disable Firewall Blocking (Critical)
Temporary Test (Recommended):
Retry export.
If it works → firewall rule required.
Permanent Firewall Rule (Recommended):
Allow inbound on Tally port:
Step 6: Run Both Applications with Same Privilege Level
Mismatch causes silent blocking.
✔ Either:
❌ Admin ↔ Non-admin mix can trigger Error 10061
Step 7: Check Multi-User / License Mode
If Tally is:
ERP connection will fail.
✔ Ensure correct license and mode.
Common Issues & Fixes
| Issue | Cause | Fix |
|---|
| Error 10061 despite ODBC enabled | Tally not listening | Restart Tally |
| Works sometimes | Firewall / Antivirus | Add permanent rule |
| Works locally but not over LAN | Wrong IP / Port | Use LAN IP |
| Export stops midway | Company not loaded | Load company |
| ERP shows “connected” but export fails | Port mismatch | Match port exactly |
Security Considerations
-
Avoid exposing Tally port (9000) to public networks
-
Allow port access only on LAN
-
Restrict firewall rule to specific IPs if possible
-
Do not keep firewall disabled permanently
-
Do not enable Tally connectivity on internet-facing servers
Best Practices
-
Always open Tally before ERP export
-
Use static IP for Tally server
-
Document ERP ↔ Tally port mapping
-
Keep Tally updated to latest Prime release
-
Restart Tally once daily in high-volume environments
-
Avoid running Tally via Remote Desktop session disconnections
Conclusion
Error 10061 during TICK Production ERP → Tally Prime export is not a data issue.
It is a network/service-level connection refusal, most commonly caused by:
-
Tally not running or not listening
-
Firewall blocking the port
-
Port or IP mismatch
-
Privilege-level conflicts
Once Tally is actively listening on the correct port and accessible, ERP exports work reliably.
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