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Website Downtime / Website Outage – Technical Troubleshooting & Resolution Guide

A website is considered down or experiencing an outage when users cannot access it or when critical functionality fails. Downtime may be total (site unreachable) or partial (slow r…

How to Configure Google Workspace MX Records for Email Delivery (Technical Guide)

This Knowledge Base article provides a technical, implementation-focused guide for configuring MX (Mail Exchange) records for Google Workspace.It is written for IT professionals, s…

How to Check Validity and Renewal Date of Microsoft 365 Business Basic Subscription

Understanding the validity and renewal status of a Microsoft 365 Business Basic subscription is critical for ensuring uninterrupted email, collaboration, and cloud services. Admini…

Sulekha.com: Service Discovery Platform Overview, Usage, Benefits, Pros, and Cons

Sulekha.com is a prominent service discovery and lead-generation platform in India, primarily focused on connecting consumers with local service providers and professionals. Unlike…

Dell Update BIOS & Firmware Installation – Technical Knowledge Base for IT Administrators

This Knowledge Base (KB) article provides a technical reference for IT professionals, system administrators, and support engineers managing Dell Update during BIOS and firmware ins…

Support as a Service (SaaS) – Billing Terminology & Invoicing Standards for IT Service Providers

As IT service providers move from break–fix models and traditional AMCs to subscription-based managed services, the way services are described and billed becomes critical. Incorrec…

Server AMC and Care Packs by Lenovo: Technical Overview, Use Cases, and Best Practices

Server infrastructure is mission-critical for enterprise IT operations, and minimizing downtime is a core responsibility of system administrators and IT managers. Server AMC (Annua…

Understanding “Component Installation” in Acronis Backup Panel: Meaning, Causes, and Complete Troubleshooting Guide

While managing backups in Acronis Cyber Protect, administrators often notice a status message called “Component Installation” in the Acronis Backup panel. This message can appear d…

Windows Server Manager Shows “Core Scanning Server” Stopped After Quick Heal Update – Explanation & Resolution

System administrators running Windows Server with enterprise antivirus and EDR solutions may occasionally observe a temporary service alert in Server Manager, indicating that the “…

Justdial: Local Search Platform Overview, Features, Benefits, Pros, and Cons

Justdial is one of India’s most widely used local search and business discovery platforms, designed to connect consumers with nearby businesses and service providers. It enables us…

Windows 11 Running Slow? Safe Windows Services You Can Stop Without Breaking Your System

Windows 11 comes with a wide range of background services designed to support system features, hardware compatibility, security, and user experience. However, many systems—especial…

Ping Fails After Updating A Record – Technical Diagnosis and Network-Level Analysis

This article provides a technical explanation and troubleshooting framework for scenarios where: DNS A records resolve correctly But ICMP ping fails (e.g., Destination Host…

Comprehensive Annual Maintenance Contract (AMC) for IT Infrastructure

An Annual Maintenance Contract (AMC) is a formal service agreement between an organization and an IT service provider to ensure continuous operational support, preventive maintenan…

Reversing an Old Service Invoice Using a Debit Note (India – GST & Accounting Guide)

In real-world business operations—especially in IT services, AMC contracts, and subscription-based services—it is common to encounter scenarios where an invoice raised earlier must…

Correct DNS Architecture When Using Cloudflare with Hostinger Hosting and Email Services (Hostinger / Google Workspace / Zoho / None)

This Knowledge Base article explains the correct DNS architecture, configuration, and operational best practices when: A domain is delegated to Cloudflare for DNS and security …

TSplus Remote Support: Secure Browser-Based Remote Assistance for IT Support Teams

TSplus Remote Support is a lightweight, browser-based remote assistance solution designed for IT professionals, system administrators, MSPs, and support teams. It enables secure on…

Meta Verified on WhatsApp Business: Complete Verification Guide

Meta Verified on WhatsApp Business is a verification mechanism provided by Meta for WhatsApp Business accounts. It confirms the authenticity of a business, helps customers identify…

Oracle Enterprise Databases, ERP & Cloud Platforms – Overview of Oracle Products and Services

Oracle is a leading provider of enterprise-grade database systems, ERP applications, and cloud platforms. Its solutions are widely deployed in mission-critical environments such as…

Windows Server 2019 Security Hardening & Post-RDP Intrusion Remediation

This Knowledge Base article documents a real-world Windows Server 2019 security hardening and incident remediation scenario involving: An attempted RDP intrusion Partial Hy…

Dell BIOS & Firmware Updates Using Dell Update / Dell Command | Update – Technical Guide & Troubleshooting

This Knowledge Base (KB) article provides a technical reference for IT professionals and support engineers managing Dell BIOS and firmware updates using: Dell Update Dell C…

What is a Domain Name? History, Working, Types & Registrars – Complete Guide

? What is a Domain?A domain name is the human-readable address of a website on the internet. Example: google.com, amazon.in, bison.co.inInstead of typing numeric IP addresses lik…

Tally Server Isn’t Responding: Causes, Troubleshooting & Permanent Fix Guide

When working in a multi-user environment with TallyPrime Gold, users may often face the message “The server isn’t responding” especially when Tally is accessed remotely using Remot…

Why Emails Send Slowly with Image Signatures (And How to Fix It)

Many users notice that emails take longer to send or arrive late when using a signature that contains a logo or image. This can be confusing and frustrating, especially when everyt…

Medical Exams in Life Insurance: What Insurers Check, Why It Matters, and How to Prepare

Understanding Medical Exams in Life Insurance: Tests, Risk Assessment & Applicant Preparation GuideWhen applying for life insurance, many applicants encounter what is commonly …

Outlook Signature Spacing: Reliable Layout Control Using Table-Based Spacer Rows (blank line insert)

This Knowledge Base (KB) article explains Outlook-safe spacing techniques for HTML email signatures using table-based spacer rows. It is intended for: IT Professionals Syst…

What is Split View in Microsoft Word?

Split View in Microsoft Word allows you to divide your document into two sections so you can view and work on different parts of the same file at the same time.This is very helpful…

Acrobat Collaboration Synchronizer – Is It Safe to Stop?

Sometimes when you open Task Manager, you may see many background programs running. One of them might be called Acrobat Collaboration Synchronizer. Seeing it multiple times can wo…

Pragati Maidan, Delhi. A simple guide to its history, use, halls (mandapams), and exhibitions

Pragati Maidan is Delhi’s largest and most famous exhibition and convention area. It matters because it hosts big national and international events, trade fairs, book fairs, expos…

Why Google Shows a One-Time Security Code During Account Recovery

During Google Account recovery or sign-in verification, you may see a one-time 6-digit security code with a strict time limit (usually 5 minutes). Many users encounter this for the…

Future of Computer Hardware Technologies: Architecture Evolution, Capabilities, and Practical Impact

Computer hardware is entering a new phase of evolution driven by limits in traditional scaling, rising energy costs, and demand from AI, data-intensive workloads, and real-time sys…

Windows Paint (MS Paint): History, Technology, Features, and Modern Alternatives

Windows Paint, commonly known as MS Paint, is a basic raster graphics editor that has been bundled with Microsoft Windows for decades. Despite its simplicity, Paint has played a si…

Dial-Up Modems: History, Technology, Successors, and Modern Connectivity Options

Dial-up modems were the foundation of early computer networking and internet access, enabling digital communication over standard telephone lines. Though largely obsolete today, di…

Blocking Emails Containing PAN or Aadhaar Numbers in Google Workspace (Inbound & Outbound)

Indian organizations handling financial, identity, HR, or compliance-sensitive data must prevent accidental or unauthorized sharing of PAN (Permanent Account Number) and Aadhaar Nu…

How to Easily Connect WhatsApp on Two Devices – A Complete Multi-Device Guide

Using WhatsApp on more than one device has become a common requirement for professionals, businesses, and everyday users. With the multi-device feature, WhatsApp allows users to se…

How to Automatically Lock Screen in Windows Server 2019 After 5 Minutes of Inactivity

In server environments, physical access security is as critical as network security. An unlocked Windows Server console can allow unauthorized users to modify configurations, acces…

Why Windows Shows Your Laptop Running for Days: How to Properly Shutdown and Check System Uptime

Many Windows 10 and Windows 11 users are often surprised when they view system uptime and notice that their laptop has been running for several days — even when they shut it down d…

How to Search Company Details on GST Portal Using GST Number or PAN Number

Verifying a company’s GST registration is one of the most important steps before doing business, making payments, or claiming Input Tax Credit (ITC). The Government of India provid…

How to Enable Hibernate Option in Windows 11

Many Windows 11 users notice that the Hibernate option is missing from the Start menu’s Power options — even though it worked fine in earlier versions like Windows 10. This happens…

All Microsoft Windows Versions Ever Released: History, Features, and Release Dates

Microsoft Windows has evolved dramatically since its first release in the 1980s. From simple graphical interfaces to today’s advanced operating systems with AI integration, Windows…

How to Set Up a PIN and Enable Auto-Lock After Inactivity in Windows 11

Windows 11 offers advanced sign-in and security options to protect your system. Among the most useful features are the Windows Hello PIN and the ability to automatically lock your …

HP Laser Printer 79 Service Error – Firmware Crash Causes and Permanent Fix

The 79 Service Error is a firmware crash error commonly reported on HP LaserJet and HP All-in-One (AIO) printers. When this error occurs, the printer may freeze, reboot continuous…

Private Healthcare in India: Clinics & Diagnostic Centers — Providers, Registration, Norms, Procurement, Claims, and Compliance Guide

Private healthcare services—including clinics and diagnostics centers—are core pillars of India’s healthcare delivery system. These establishments offer clinical care, laboratory d…

Google Chrome Not Showing Latest Website Content – Cache, DNS, and Browser Behavior Explained

This Knowledge Base article explains why Google Chrome displays outdated or old versions of a website instead of the latest deployed content. It covers browser caching, DNS resolu…

Lenovo MA Pack for Server AMC – Technical Knowledge Base Guide

In enterprise IT environments, server uptime and vendor-backed support are critical. MA Pack is Lenovo’s standardized way of delivering Annual Maintenance Contract (AMC) and extend…

10 Tips to Improve Customer Service on WhatsApp Business – A Practical Operations Guide

WhatsApp has become a primary customer communication channel for many businesses due to its speed, familiarity, and high engagement rates. WhatsApp Business provides dedicated tool…

How to Close Your Kotak Securities Account: A Step-by-Step Guide

If you've decided to close your Kotak Securities account, whether due to personal reasons or a shift in your investment strategy, the process is straightforward and can be complete…

How to Check Downtime / Outage Status of Major Internet Services (Gmail, Yahoo, YouTube)

When widely used services become inaccessible, the issue is often not local. Large-scale platforms operate distributed, redundant infrastructure, yet outages still occur due to net…

Digital Marketing in India: Tools & Agencies — Operating Landscape, Registration Norms, Procurement, Compliance, and Claim Guide

Digital marketing has become a core function of modern business strategy, leveraging tools and agencies to drive visibility, leads, conversions, and analytics. This Knowledge Base …

Legal Services in India: Providers, Registration & Compliance Norms, Engagement Criteria, and “Claim” Workflows (Fees, Complaints, and Legal Aid)

“Legal services” in India is not a single licensed industry like insurance. It is an ecosystem of: Regulated legal practitioners (Advocates) who can represent clients in courts …

Implementing SEO-Safe Hidden Metadata in PHP Websites Using Schema Markup (JSON-LD)

Website owners often want to add keywords or tags that are readable by search engines but not visible to users. Historically, this was done using hidden text or <meta keywords&g…