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10 Tips to Improve Customer Service on WhatsApp Business – A Practical Operations Guide

WhatsApp has become a primary customer communication channel for many businesses due to its speed, familiarity, and high engagement rates. WhatsApp Business provides dedicated tool…

How to Permanently Delete a Customer Account in MyOrderBox (Supersite / ResellerClub / BigRock / GlobeHost)

How to Permanently Delete a Customer Account in MyOrderBoxMyOrderBox is the backend platform widely used by leading domain and hosting resellers such as ResellerClub, BigRock, Glob…

Sulekha.com: Service Discovery Platform Overview, Usage, Benefits, Pros, and Cons

Sulekha.com is a prominent service discovery and lead-generation platform in India, primarily focused on connecting consumers with local service providers and professionals. Unlike…

Justdial: Local Search Platform Overview, Features, Benefits, Pros, and Cons

Justdial is one of India’s most widely used local search and business discovery platforms, designed to connect consumers with nearby businesses and service providers. It enables us…

TallyPrime with WhatsApp – Invoice Sharing, Bulk Communication & Payment Collection

TallyPrime with WhatsApp is an optional integration that allows businesses to share invoices, orders, reports, and payment requests directly from TallyPrime to customers using What…

Reversing an Old Service Invoice Using a Debit Note (India – GST & Accounting Guide)

In real-world business operations—especially in IT services, AMC contracts, and subscription-based services—it is common to encounter scenarios where an invoice raised earlier must…

Support as a Service (SaaS) – Billing Terminology & Invoicing Standards for IT Service Providers

As IT service providers move from break–fix models and traditional AMCs to subscription-based managed services, the way services are described and billed becomes critical. Incorrec…

Google Workspace Support Options in India (Admin, Billing, and Technical Help)

Google Workspace (formerly G Suite) provides multiple support paths for customers in India, but the exact options you see (chat, email, phone) depend on: Your Workspace edition …

Server AMC and Care Packs by Lenovo: Technical Overview, Use Cases, and Best Practices

Server infrastructure is mission-critical for enterprise IT operations, and minimizing downtime is a core responsibility of system administrators and IT managers. Server AMC (Annua…

How to Transfer Your Google Workspace Customer to Direct Billing with Google

Transferring a customer from a Google Workspace reseller to direct billing with Google is a common requirement when businesses prefer to manage billing independently. This process …

Amazon Marketplace Explained: How It Works, Indian Market Calculations, Goods, Pros & Cons

Amazon Marketplace is a multi-vendor e-commerce platform where third-party sellers list and sell products directly to customers, while Amazon provides the technology, traffic, paym…

ACCOUNT_STATUS_DELINQUENT Error on Google Workspace Partner Billing Page (Code 9)

Google Workspace partners may encounter the following error while accessing the Partner Billing or performing billing-related operations:Error: Cannot perform the operation because…

PayU Swipe Charges Calculator – Including Fixed Platform Fee with GST

Payment gateway charges are not always limited to percentage-based fees. Many gateways, including PayU Swipe, apply a combination of percentage fees, GST, and fixed platform charge…

Using CredFlow and Its Integration with Tally Prime

Introduction CredFlow is an advanced credit management and collection platform that streamlines the credit management process for businesses. With features designed to enhance cash…

CredFlow: Streamline Your Cash Flow with Real-Time Accounts Receivable Management

Effective cash flow management is essential for the success and sustainability of any business. However, managing receivables, ensuring timely payments, and reducing overdue invoic…

Windows Server Manager Shows “Core Scanning Server” Stopped After Quick Heal Update – Explanation & Resolution

System administrators running Windows Server with enterprise antivirus and EDR solutions may occasionally observe a temporary service alert in Server Manager, indicating that the “…

Windows 11 Running Slow? Safe Windows Services You Can Stop Without Breaking Your System

Windows 11 comes with a wide range of background services designed to support system features, hardware compatibility, security, and user experience. However, many systems—especial…

SaaS Tools in India (CRM, HRMS, Accounting): Vendors, Registration Norms, Procurement, and GST/Compliance Claim Guide

Software-as-a-Service (SaaS) tools such as CRM (Customer Relationship Management), HRMS (Human Resource Management Systems), and Accounting platforms are widely adopted in Indian b…

Comprehensive Annual Maintenance Contract (AMC) for IT Infrastructure

An Annual Maintenance Contract (AMC) is a formal service agreement between an organization and an IT service provider to ensure continuous operational support, preventive maintenan…

End-to-End Process for Tally Prime License or TSS Sales by Resellers

Selling a Tally license as a certified reseller involves a clear and transparent process that supports direct payment collection, proper GST invoicing, and licensed mapping under y…

How to Close Your Kotak Securities Account: A Step-by-Step Guide

If you've decided to close your Kotak Securities account, whether due to personal reasons or a shift in your investment strategy, the process is straightforward and can be complete…

Meta Verified on WhatsApp Business: Complete Verification Guide

Meta Verified on WhatsApp Business is a verification mechanism provided by Meta for WhatsApp Business accounts. It confirms the authenticity of a business, helps customers identify…

Mobile Number Verification & WhatsApp Business API – Complete Guide

Meta Verified for WhatsApp Business is Meta’s official verification framework that confirms a business identity using a mobile number and business credentials. It is designed to im…

Windows Server 2019 Security Hardening & Post-RDP Intrusion Remediation

This Knowledge Base article documents a real-world Windows Server 2019 security hardening and incident remediation scenario involving: An attempted RDP intrusion Partial Hy…

Antivirus Products in India: Types, Blacklist vs Whitelist (Allowlisting) Models, and Where CatchPulse Fits

Businesses in India commonly buy “antivirus,” but modern endpoint security is broader than classic virus scanning. Today’s products may include EPP (Endpoint Protection Platform), …

Lenovo Server AMC: What It Is, Benefits, Techniques & Why Businesses Should Choose BISON INFOSOLUTIONS

Servers are the backbone of every modern business — from data storage to applications and user access. Even a few minutes of downtime can cause huge financial loss. That’s why Len…

Bharat Connect for Business in Tally – Registration, User Access, Invoicing & Payment Collection Guide

Bharat Connect for Business is a digital payment and invoicing integration available in Tally, designed to help businesses send invoices, collect payments, and manage receivables d…

GSTR-1 Mismatch Reasons – Causes, Analysis, and Resolution Guide

GSTR-1 is a critical GST return that captures outward supplies (sales) of a registered taxpayer. A GSTR-1 mismatch occurs when the data filed in GSTR-1 does not align with: Book…

The Journey of Balvinder Singh Bison, Bison Infosolutions – A Story of Resilience, Tech & Literary Impact

Balvinder Singh Bison, the visionary founder of Bison Infosolutions, has been a formidable presence in the Indian IT landscape since 1994. From humble beginnings at Nehru Place to …

Microsoft Enterprise Software & Cloud Platforms – Overview of Microsoft Products and Services

Microsoft provides one of the most comprehensive enterprise software ecosystems globally, covering operating systems, productivity tools, cloud infrastructure, databases, ERP/CRM p…

Remote Support Tools Comparison (TeamViewer, AnyDesk, UltraViewer & Alternatives): Pricing, Features, Performance, Pros/Cons, and Security Risks

Remote support tools let an IT technician view/control a user’s computer over the internet to troubleshoot issues, install software, transfer files, and provide real-time assistanc…

B2B ERP & CRM Software in India: Vendors, Registration Norms, Procurement Grounds, and GST/Compliance Claim Process (2026 Knowledge Base)

B2B software such as ERP (Enterprise Resource Planning) and CRM (Customer Relationship Management) is commonly purchased in India as: SaaS subscription (cloud, monthly/annual) …

Amazon vs Flipkart vs Meesho: Detailed Marketplace Comparison for the Indian Market

India’s e-commerce ecosystem is dominated by three major marketplace platforms: Amazon, Flipkart, and Meesho. While all three operate as marketplace platforms, their business mode…

Tips for Converting Audio to Text on WhatsApp & WhatsApp Business – A Practical Guide

Voice messages are widely used on WhatsApp for quick communication, but they are not always convenient—especially in meetings, noisy environments, or customer support scenarios whe…

HP Laser Printer 79 Service Error – Firmware Crash Causes and Permanent Fix

The 79 Service Error is a firmware crash error commonly reported on HP LaserJet and HP All-in-One (AIO) printers. When this error occurs, the printer may freeze, reboot continuous…

Private Healthcare in India: Clinics & Diagnostic Centers — Providers, Registration, Norms, Procurement, Claims, and Compliance Guide

Private healthcare services—including clinics and diagnostics centers—are core pillars of India’s healthcare delivery system. These establishments offer clinical care, laboratory d…

CaptainBiz GST Accounting & Compliance Software – Technical Knowledge Base Guide

CaptainBiz is a GST-focused accounting, invoicing, and compliance software developed by IRIS Business Services Limited. It is designed primarily for small and medium businesses (SM…

Lenovo Commercial Laptops & Desktops AMC Packs: What They Are, Benefits, Techniques & Why Choose BISON INFOSOLUTIONS

Business hardware must be reliable, manageable and cost-efficient. For enterprises and SMEs, choosing hardware is only half the battle — ensuring it stays running with minimal down…

How to Track and Lock Warranty Claims on Portronics

Introduction Portronics is a well-known brand that offers a range of electronic accessories. Knowing how to track and lock your warranty claims is essential for effective customer …

Google Chrome Not Showing Latest Website Content – Cache, DNS, and Browser Behavior Explained

This Knowledge Base article explains why Google Chrome displays outdated or old versions of a website instead of the latest deployed content. It covers browser caching, DNS resolu…

Lenovo MA Pack for Server AMC – Technical Knowledge Base Guide

In enterprise IT environments, server uptime and vendor-backed support are critical. MA Pack is Lenovo’s standardized way of delivering Annual Maintenance Contract (AMC) and extend…

APC Online UPS AMC & Care Packs: What They Are, Benefits, Techniques & Why Choose BISON INFOSOLUTIONS

In today’s business environment, uninterrupted power is critical for maintaining operations, protecting equipment, saving data, and avoiding business loss. A top-quality backup sys…

What Is an Email Preheader? A Technical Guide to Preheader Text in Email Campaigns

An email preheader is a short line of text that appears immediately after the subject line in an email client’s inbox preview. It provides recipients with additional context about …

GST Reverse Charge Mechanism (RCM) for Hostinger Purchases and Resale in India – Accounting & Tally Prime Implementation Guide

Indian businesses frequently purchase hosting, cloud, and digital services from overseas providers such as Hostinger. When these services are imported into India and later resold t…

Can a Citizen Book Property Registration Appointment on Behalf of Another Person in Delhi? – Complete Legal & Practical Guide

Property registration in Delhi has become largely digitized through the NGDRS (National Generic Document Registration System) portal. One common question faced by families, profess…

Zoho Business Software Suite – CRM, ERP & Collaboration Platforms (Knowledge Base) Overview of Zoho Products and Services

Zoho provides a comprehensive suite of cloud-native business applications designed for small, mid-sized, and growing enterprises. Its platforms cover customer management, accountin…

Adobe Creative & Digital Experience Platforms – Overview of Adobe Products and Services

Adobe provides industry-standard software solutions for creative professionals, enterprises, and digital marketing teams. Its ecosystem spans content creation, document management,…

How to Secure Office Computers – A Practical IT Security Guide

Office computers store sensitive business data such as customer information, financial records, emails, credentials, and intellectual property. A single compromised system can lead…

Your Reliable Hosting Partner

Introduction Globehost is a leading web hosting company that provides a wide range of hosting solutions tailored for businesses and individuals. With a commitment to quality, custo…

Zoho Books – Cloud Accounting & GST Compliance Software | Technical Knowledge Base Guide

Zoho Books is a cloud-based accounting and GST-compliant business management software developed by Zoho Corporation Private Limited. It is widely used by startups, small and medium…