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One-Click RDP: Create clickable .rdp files and save credentials securely for fast, repeatable remote support

If you support multiple companies’ Windows servers/desktops, repeatedly typing RDP details wastes time. The good news: you can create one-click Remote Desktop connections that reus…

How to Enable RDP Port (3389) Access in Sophos Firewall

RDP (Remote Desktop Protocol) allows remote access to Windows systems using port 3389. To enable secure RDP access through Sophos Firewall (SFOS), you must create a firewall rule a…

Restricting Windows Server Access to India IP Addresses Only (Geo-IP Blocking)

Unauthorized access attempts on Windows Servers—especially via Remote Desktop Protocol (RDP)—are a common security risk. Servers exposed to the public internet are continuously sca…

How to Copy and Paste Files from an RDP Session to Your Local Computer

How to Copy and Paste Files from an RDP Session to Your Local ComputerRemote Desktop Protocol (RDP) allows you to access another computer remotely, but many users face difficulties…

Windows cannot find 'C:\WINDOWS\system32\mstsc.exe'. Make sure you typed the name correctly, and then try again.

This Knowledge Base article explains how to uninstall and reinstall the built-in Remote Desktop Connection app (mstsc.exe) on supported Windows client and server operating systems.…

Windows Server 2019 Security Hardening & Post-RDP Intrusion Remediation

This Knowledge Base article documents a real-world Windows Server 2019 security hardening and incident remediation scenario involving: An attempted RDP intrusion Partial Hy…

Windows Cannot Find mstsc.exe – Remote Desktop Connection Missing or Not Working

This article provides a technical troubleshooting guide for resolving the error: Windows cannot find C:\Windows\System32\mstsc.exe This issue affects the Remote Desktop Connectio…

How to Install and Configure TSPlus Remote Access

TSPlus Remote Access is a versatile and powerful solution for remote desktop access. It allows users to connect to their applications and desktops securely over the internet. This …

How to Use DSC for Digital Signing Over Remote Desktop (RDP): Complete Step-by-Step Tutorial

Digital Signature Certificates (DSCs) are widely used in India for signing GST returns, Income Tax, MCA filings, e-tenders, PF, and government documents. Many professionals work r…

How to Patch RDP for Multiple User Access: UniversalTermsrvPatch Guide

Remote Desktop Protocol (RDP) is an essential feature in Windows, allowing users to connect to remote systems. However, by default, Windows allows only one active user session at a…

Detecting and Preventing Hyper-V, Virtual NIC, and RDP Takeover Persistence on Windows Servers – A Complete Incident Response & Hardening Guide

Modern Windows Server attacks rarely stop at initial access. Once attackers obtain administrator or SYSTEM-level execution, they often attempt to establish persistence by enabling …

How to Automatically Lock Screen in Windows Server 2019 After 5 Minutes of Inactivity

In server environments, physical access security is as critical as network security. An unlocked Windows Server console can allow unauthorized users to modify configurations, acces…

Tally Server Isn’t Responding: Causes, Troubleshooting & Permanent Fix Guide

When working in a multi-user environment with TallyPrime Gold, users may often face the message “The server isn’t responding” especially when Tally is accessed remotely using Remot…

Ransomware Explained: Origin, History, Major Types, Known Families, and Secure Removal Practices

Ransomware is one of the most disruptive and financially damaging cyber threats facing individuals, businesses, and governments today. It encrypts or locks access to systems and da…

BUSY Accounting Software: Complete Guide to Versions, Editions, and Add-On Solutions

Busy Infotech develops BUSY Accounting Software, a comprehensive accounting and GST-compliant solution widely used by SMEs, traders, manufacturers, distributors, commission agents,…

Unlock Anywhere Access with Tally Virtual User (TVU): How Your Business Can Gain Flexibility, Security & Efficiency

1. Why Tally Virtual User (TVU) Is NeededIn today’s dynamic business environment, remote work, cloud servers, and virtual desktops have become essential. Traditional accounting sys…

Why WhatsApp Converts .CDR Files to .ZIP Format During File Transfer

Users frequently report an issue where CorelDRAW (.CDR) files, when sent through WhatsApp, are automatically renamed and displayed as .ZIP files on the recipient’s device. Althoug…

ProcessActivityView — Windows Process File Activity Summary Utility (NirSoft)

ProcessActivityView is a portable Windows utility from NirSoft that enables IT professionals and system administrators to analyze the file activity of a specific running process. U…

How to Secure Office Computers – A Practical IT Security Guide

Office computers store sensitive business data such as customer information, financial records, emails, credentials, and intellectual property. A single compromised system can lead…

Extracting and Reimporting Address Book or Autocomplete List in Outlook

Introduction Managing your contacts effectively is essential for smooth communication. This guide provides step-by-step instructions on how to extract your address book and autocom…

File Sharing Software and Online Platforms: Secure Design, Implementation, and Best Practices

File sharing software and online platforms allow users to store, sync, and exchange files across devices and locations. These tools are now foundational in Information Technology e…

Excel Files Not Opening on Double-Click in Windows (Opens Only from Inside Excel)

A common issue on Windows systems is when Microsoft Excel files do not open by double-clicking, but open successfully when launched from within Excel using File → Open. This behavi…

How to Import .NK2 Files into Outlook for Autocomplete

Introduction .NK2 files store autocomplete entries for Microsoft Outlook, enhancing your email experience by suggesting previously used addresses. Importing an .NK2 file into Outlo…

Windows File Management Tips and Tricks

Introduction Efficient file management in Windows can significantly enhance your productivity and streamline your workflow. This guide provides practical tips and tricks for organi…

CouldNotLoadArgumentException Error While Opening signData.jnlp in DSC (Access Is Denied)

Users working with Digital Signature Certificates (DSC) on Indian Government portals (CPPP, GeM, eProcure, State eTender portals) may encounter the following Java Web Start error w…

Send Anywhere and Similar File-Sharing Apps/Websites: Features, Benefits, Pros & Cons (Knowledge Base)

File sharing tools like Send Anywhere solve a common IT problem: moving files quickly between devices and people—often across different platforms (Windows/macOS/Android/iOS)—withou…

Why signData.inp File Downloads Repeatedly When Using DSC on Government eProcurement Portals

Users accessing Indian Government eProcurement portals (such as CPPP, GeM, eProcure, State eProcurement systems) frequently encounter an issue where a file named signData.inp (or s…

Remote Support Tools Comparison (TeamViewer, AnyDesk, UltraViewer & Alternatives): Pricing, Features, Performance, Pros/Cons, and Security Risks

Remote support tools let an IT technician view/control a user’s computer over the internet to troubleshoot issues, install software, transfer files, and provide real-time assistanc…

How to Move Microsoft Outlook OST Data File to Another Drive (IMAP / SMTP)

When the C: drive becomes full, Microsoft Outlook may stop receiving or syncing emails. This is a common issue for users configured with IMAP/SMTP email accounts, where Outlook sto…

Windows Web Hosting: Architecture, Features, Use Cases, and Implementation Guide

Windows Web Hosting is a web hosting model where websites and web applications run on Microsoft Windows Server using Microsoft’s web and application stack. It is commonly used for …

Virtual Private Server (VPS): What It Is, Benefits, Techniques & Why It Is Ideal for Tally / Busy on Cloud

A Virtual Private Server (VPS) is a smart hosting solution where a physical server is divided into multiple independent virtual machines. Each VPS gets its own dedicated resources …

How to Recover Deleted Files in Windows

Introduction Accidentally deleting important files can be frustrating, but Windows offers several methods for recovering deleted files. This guide outlines the most effective ways …

Tally Invoice Logo Configuration – Recommended Size, Format, and Troubleshooting Guide

This Knowledge Base (KB) article provides technical, practical guidance for configuring a company logo on Tally invoices. It is intended for IT professionals, system administrator…

Exporting Address Book from Google Workspace and Importing into Outlook or Mozilla Thunderbird

Introduction Transferring contacts from Google Workspace to other email clients like Microsoft Outlook and Mozilla Thunderbird can enhance your email management. This guide provide…

How to Locate and Use Scanpst.exe to Repair Outlook PST Files

Microsoft Outlook stores all emails, contacts, and other mailbox items in a PST (Personal Storage Table) file. Over time, these files may become corrupted due to various reasons su…

How to Fix “Windows cannot find C:\Windows\System32\mstsc.exe” / mstsc.exe.MUI Missing — Full Solutions (Many Ways)

Remote Desktop (mstsc.exe) problems usually come from one of three root causes: the mstsc.exe binary is missing, its supporting DLLs (mstscax.dll) are missing / unregistered, or th…

PowerPoint Attachment Not Opening in Outlook? Here’s How to Fix It Safely ppt and pptx and ppsx

f you're trying to open a PowerPoint Show (.ppsx) attachment in Outlook and encounter an error like: "The presentation cannot be opened. Your antivirus program may prevent you fro…

Bulletin Board System (BBS) Services in the 1990s: History, Benefits, and Whether They Still Exist

In the 1990s, BBS services (Bulletin Board Systems) were a major part of the IT and “online” ecosystem—especially before the public internet became cheap and common. Users connecte…

How to Fix "Windows cannot find. Make sure you typed the name correctly" Error on Windows 11

The "Windows cannot find. Make sure you typed the name correctly" error can occur in Windows 11 for various reasons, such as corrupted system files, incorrect file paths, or missin…

How to Enable and Use Group Policy Editor (Gpedit.msc) in Windows Home and Single Language Editions

Introduction The Group Policy Editor (gpedit.msc) is a powerful tool that allows users to configure and manage system settings, including security policies and user configurations.…

BlueScreenView by NirSoft — Windows BSOD Crash Analysis Utility (Professional Knowledge Base Article)

BlueScreenView is a free, lightweight diagnostic utility developed by NirSoft for Windows systems. It scans and displays detailed information from minidump crash files created when…

Network Storage Enclosures (NAS/SAN Racks): History, Architecture, Capacities, and Enterprise Use

HDD enclosure racks that store multiple hard drives and operate over a network are commonly known as Network-Attached Storage (NAS) systems or, in more advanced deployments, Storag…

Remote Desktop Manager Auto Backup vs Manual (Cloud) Backup — Configuration, Behavior, and Troubleshooting Guide

Remote Desktop Manager (RDM) provides multiple backup mechanisms to protect connection data, credentials, and configuration settings. Administrators often assume that enabling auto…

Complete Step-by-Step Guide to Restore an Old WordPress Website Backup on a New Hosting Server

Migrating your old WordPress website to a new hosting provider might seem challenging, but with the right steps, it’s easy and smooth. If you’ve already taken a full website backup…

How to Recover Tally.ERP Company Data When You Forget Username and Password

Forgetting the username or password of your Tally.ERP company data can be stressful, especially when you have crucial business entries and financial data stored. Fortunately, there…

Fix Outlook Not Closing Properly – One-Click Batch File to Restart Outlook

If you've ever encountered the issue where Microsoft Outlook doesn't exit properly and won't reopen unless you manually end its process in Task Manager, you're not alone. This is a…

How to Increase the PST File Size in Outlook Using the Registry Editor

Managing PST (Personal Storage Table) files in Microsoft Outlook is crucial for users who deal with extensive emails and attachments. By default, the maximum size of a PST file is …

NoSky App Compatibility Matrix — Technical Knowledge Base Article

An Application Compatibility Matrix is a structured table that lists supported operating systems, platforms, applications, databases, and environments that are certified for use wi…

Windows Search Indexing Slow or Not Showing Results After Moving Data to Another Drive – Complete Technical Guide

Windows Search indexing is a core operating system feature that enables fast file and content search from the Start Menu, File Explorer, and supported applications. When users migr…

How to Find the WhatsApp Trash Can – A Technical Guide to Deleted Chats & Media

Many users search for a “WhatsApp trash can” expecting a recycle bin similar to email or desktop systems. However, WhatsApp does not provide a traditional trash or recycle bin for …