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One-Click RDP: Create clickable .rdp files and save credentials securely for fast, repeatable remote support

If you support multiple companies’ Windows servers/desktops, repeatedly typing RDP details wastes time. The good news: you can create one-click Remote Desktop connections that reus…

How to Enable RDP Port (3389) Access in Sophos Firewall

RDP (Remote Desktop Protocol) allows remote access to Windows systems using port 3389. To enable secure RDP access through Sophos Firewall (SFOS), you must create a firewall rule a…

Restricting Windows Server Access to India IP Addresses Only (Geo-IP Blocking)

Unauthorized access attempts on Windows Servers—especially via Remote Desktop Protocol (RDP)—are a common security risk. Servers exposed to the public internet are continuously sca…

How to Copy and Paste Files from an RDP Session to Your Local Computer

How to Copy and Paste Files from an RDP Session to Your Local ComputerRemote Desktop Protocol (RDP) allows you to access another computer remotely, but many users face difficulties…

Windows cannot find 'C:\WINDOWS\system32\mstsc.exe'. Make sure you typed the name correctly, and then try again.

This Knowledge Base article explains how to uninstall and reinstall the built-in Remote Desktop Connection app (mstsc.exe) on supported Windows client and server operating systems.…

Windows Server 2019 Security Hardening & Post-RDP Intrusion Remediation

This Knowledge Base article documents a real-world Windows Server 2019 security hardening and incident remediation scenario involving: An attempted RDP intrusion Partial Hy…

Windows Cannot Find mstsc.exe – Remote Desktop Connection Missing or Not Working

This article provides a technical troubleshooting guide for resolving the error: Windows cannot find C:\Windows\System32\mstsc.exe This issue affects the Remote Desktop Connectio…

How to Install and Configure TSPlus Remote Access

TSPlus Remote Access is a versatile and powerful solution for remote desktop access. It allows users to connect to their applications and desktops securely over the internet. This …

Send Anywhere and Similar File-Sharing Apps/Websites: Features, Benefits, Pros & Cons (Knowledge Base)

File sharing tools like Send Anywhere solve a common IT problem: moving files quickly between devices and people—often across different platforms (Windows/macOS/Android/iOS)—withou…

How to Use DSC for Digital Signing Over Remote Desktop (RDP): Complete Step-by-Step Tutorial

Digital Signature Certificates (DSCs) are widely used in India for signing GST returns, Income Tax, MCA filings, e-tenders, PF, and government documents. Many professionals work r…

How to Patch RDP for Multiple User Access: UniversalTermsrvPatch Guide

Remote Desktop Protocol (RDP) is an essential feature in Windows, allowing users to connect to remote systems. However, by default, Windows allows only one active user session at a…

Detecting and Preventing Hyper-V, Virtual NIC, and RDP Takeover Persistence on Windows Servers – A Complete Incident Response & Hardening Guide

Modern Windows Server attacks rarely stop at initial access. Once attackers obtain administrator or SYSTEM-level execution, they often attempt to establish persistence by enabling …

How to Transfer Your Google Workspace Customer to Direct Billing with Google

Transferring a customer from a Google Workspace reseller to direct billing with Google is a common requirement when businesses prefer to manage billing independently. This process …

How to Automatically Lock Screen in Windows Server 2019 After 5 Minutes of Inactivity

In server environments, physical access security is as critical as network security. An unlocked Windows Server console can allow unauthorized users to modify configurations, acces…

Tally Server Isn’t Responding: Causes, Troubleshooting & Permanent Fix Guide

When working in a multi-user environment with TallyPrime Gold, users may often face the message “The server isn’t responding” especially when Tally is accessed remotely using Remot…

USB Cables – Types, Sizes, Codes, and Device Connectivity

Introduction USB (Universal Serial Bus) cables are crucial for connecting devices, transferring data, and providing power. With various types, sizes, and specifications, understand…

Why WhatsApp Converts .CDR Files to .ZIP Format During File Transfer

Users frequently report an issue where CorelDRAW (.CDR) files, when sent through WhatsApp, are automatically renamed and displayed as .ZIP files on the recipient’s device. Althoug…

Unlock Anywhere Access with Tally Virtual User (TVU): How Your Business Can Gain Flexibility, Security & Efficiency

1. Why Tally Virtual User (TVU) Is NeededIn today’s dynamic business environment, remote work, cloud servers, and virtual desktops have become essential. Traditional accounting sys…

Ransomware Explained: Origin, History, Major Types, Known Families, and Secure Removal Practices

Ransomware is one of the most disruptive and financially damaging cyber threats facing individuals, businesses, and governments today. It encrypts or locks access to systems and da…

BUSY Accounting Software: Complete Guide to Versions, Editions, and Add-On Solutions

Busy Infotech develops BUSY Accounting Software, a comprehensive accounting and GST-compliant solution widely used by SMEs, traders, manufacturers, distributors, commission agents,…

The Benefits of USB-C Ports in Laptops: Features, Usage, and Connecting Multiple Devices

USB-C (or USB Type-C) ports have revolutionized how laptops connect with other devices, offering versatility, speed, and convenience. As laptops become thinner and more portable, U…

File Sharing Software and Online Platforms: Secure Design, Implementation, and Best Practices

File sharing software and online platforms allow users to store, sync, and exchange files across devices and locations. These tools are now foundational in Information Technology e…

ProcessActivityView — Windows Process File Activity Summary Utility (NirSoft)

ProcessActivityView is a portable Windows utility from NirSoft that enables IT professionals and system administrators to analyze the file activity of a specific running process. U…

How to Import .NK2 Files into Outlook for Autocomplete

Introduction .NK2 files store autocomplete entries for Microsoft Outlook, enhancing your email experience by suggesting previously used addresses. Importing an .NK2 file into Outlo…

How to Secure Office Computers – A Practical IT Security Guide

Office computers store sensitive business data such as customer information, financial records, emails, credentials, and intellectual property. A single compromised system can lead…

Remote Support Tools Comparison (TeamViewer, AnyDesk, UltraViewer & Alternatives): Pricing, Features, Performance, Pros/Cons, and Security Risks

Remote support tools let an IT technician view/control a user’s computer over the internet to troubleshoot issues, install software, transfer files, and provide real-time assistanc…

Extracting and Reimporting Address Book or Autocomplete List in Outlook

Introduction Managing your contacts effectively is essential for smooth communication. This guide provides step-by-step instructions on how to extract your address book and autocom…

External Hard Drives — Capacity, Sizes, Technology, Manufacturers, Warranties & Popular Models (Technical Guide)

External hard drives remain an essential tool for backup, archival, media libraries and portable data transfer. This article—written for IT teams, procurement, and operations—expla…

Excel Files Not Opening on Double-Click in Windows (Opens Only from Inside Excel)

A common issue on Windows systems is when Microsoft Excel files do not open by double-clicking, but open successfully when launched from within Excel using File → Open. This behavi…

Zip Drive Technology: History, Architecture, Capacities, and Legacy Use

The Zip Drive was a removable magnetic storage system that filled a critical gap between floppy disks and hard drives during the 1990s and early 2000s. At a time when floppy disks …

Windows File Management Tips and Tricks

Introduction Efficient file management in Windows can significantly enhance your productivity and streamline your workflow. This guide provides practical tips and tricks for organi…

Sound Recording Devices: Types, Features, Uses, Manufacturers, and Best Practices

Sound recording devices capture audio for documentation, analysis, production, or communication. From portable field recorders to digital audio interfaces and multi-track studio un…

HP Laser Printer Print Quality Defect Errors – Streaks, Ghosting, and Fading

Print quality defects such as streaks, ghosting, fading, smearing, or uneven prints are common on HP LaserJet and HP All-in-One printers. These issues directly affect document rea…

How to Check Domain Registration Details Online (WHOIS Lookup Guide)

Checking domain registration details is a fundamental task for IT administrators, system engineers, cybersecurity professionals, and business owners. Domain lookup helps verify own…

A Detailed Guide to Apple Laptops: Types, Ports, and Key Features

Apple laptops, known for their sleek design, robust performance, and premium quality, are popular among professionals, creatives, and students alike. With the macOS operating syste…

IAVT (Intelligent Anti Virus Toolkit): India’s First Antivirus — History, Architecture, and Practical Insights

The Intelligent Anti Virus Toolkit (IAVT) is recognized as one of the earliest India-developed antivirus tools, created in the early 1990s by Mr. Nitin Chandra for DOS-based system…

CouldNotLoadArgumentException Error While Opening signData.jnlp in DSC (Access Is Denied)

Users working with Digital Signature Certificates (DSC) on Indian Government portals (CPPP, GeM, eProcure, State eTender portals) may encounter the following Java Web Start error w…

Why signData.inp File Downloads Repeatedly When Using DSC on Government eProcurement Portals

Users accessing Indian Government eProcurement portals (such as CPPP, GeM, eProcure, State eProcurement systems) frequently encounter an issue where a file named signData.inp (or s…

Remote Support Applications

Introduction Remote support applications allow users to access and control computers from a distance, enabling troubleshooting, technical assistance, and collaboration without phys…

How to Move Microsoft Outlook OST Data File to Another Drive (IMAP / SMTP)

When the C: drive becomes full, Microsoft Outlook may stop receiving or syncing emails. This is a common issue for users configured with IMAP/SMTP email accounts, where Outlook sto…

Windows Web Hosting: Architecture, Features, Use Cases, and Implementation Guide

Windows Web Hosting is a web hosting model where websites and web applications run on Microsoft Windows Server using Microsoft’s web and application stack. It is commonly used for …

Virtual Private Server (VPS): What It Is, Benefits, Techniques & Why It Is Ideal for Tally / Busy on Cloud

A Virtual Private Server (VPS) is a smart hosting solution where a physical server is divided into multiple independent virtual machines. Each VPS gets its own dedicated resources …

TSplus Remote Support: Secure Browser-Based Remote Assistance for IT Support Teams

TSplus Remote Support is a lightweight, browser-based remote assistance solution designed for IT professionals, system administrators, MSPs, and support teams. It enables secure on…

Complete Step-by-Step Guide to Restore an Old WordPress Website Backup on a New Hosting Server

Migrating your old WordPress website to a new hosting provider might seem challenging, but with the right steps, it’s easy and smooth. If you’ve already taken a full website backup…

How to Recover Deleted Files in Windows

Introduction Accidentally deleting important files can be frustrating, but Windows offers several methods for recovering deleted files. This guide outlines the most effective ways …

How to Configure Google Workspace SMTP in Postbox: Complete Setup Guide by Bison Infosolutions

? IntroductionEmail remains the backbone of professional communication. Whether you're managing multiple business inboxes or ensuring reliable message delivery, having a secure and…

A Comprehensive Guide to Lenovo ThinkPad: Types, Ports, and Key Features

The Lenovo ThinkPad series is renowned for its durability, performance, and business-oriented features. Designed for professionals and enterprises, ThinkPads are equipped with powe…

Tally Invoice Logo Configuration – Recommended Size, Format, and Troubleshooting Guide

This Knowledge Base (KB) article provides technical, practical guidance for configuring a company logo on Tally invoices. It is intended for IT professionals, system administrator…

Exporting Address Book from Google Workspace and Importing into Outlook or Mozilla Thunderbird

Introduction Transferring contacts from Google Workspace to other email clients like Microsoft Outlook and Mozilla Thunderbird can enhance your email management. This guide provide…

Stock Market (Share Market): Complete Technical Guide – How It Works, Key Participants & Best Practices

1. Introduction to the Stock Market (Share Market)The stock market, also known as the share market, is a regulated marketplace where shares (equity), bonds, derivatives, and other …