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How to Use a Text-Based (ASCII) Logo Instead of an Image

Many people add their company logo to email signatures using an image. While this looks attractive, images can sometimes cause emails to load slowly or display incorrectly.A simple…

Tally Invoice Logo Configuration – Recommended Size, Format, and Troubleshooting Guide

This Knowledge Base (KB) article provides technical, practical guidance for configuring a company logo on Tally invoices. It is intended for IT professionals, system administrator…

Outlook Signature Files Location, Structure, and HTML Customization Guide (Technical Knowledge Base)

This Knowledge Base (KB) article provides a detailed technical reference for IT professionals, system administrators, and support engineers on: Outlook signature storage locatio…

How to Add Your Company Logo at the Bottom of Emails Using Outlook Stationery

Outlook Stationery allows you to apply a design template to your emails. Instead of manually inserting a logo or signature every time, stationery automatically adds your branding w…

Why Emails Send Slowly with Image Signatures (And How to Fix It)

Many users notice that emails take longer to send or arrive late when using a signature that contains a logo or image. This can be confusing and frustrating, especially when everyt…

Digital Signature Certificates (DSC) in India: Class-2, Class-3, Types, Legal Validity, Manufacturers, and Practical Usage

Digital Signature Certificates (DSC) are a foundational element of secure electronic transactions in India. They are legally recognized tools used to authenticate identity, ensure …

Delayed Delivery of HTML Signature Emails with Inline or Hosted Logos – Technical Analysis & Troubleshooting Guide

This knowledge base article provides a technical deep dive into why emails containing HTML signatures with embedded or hosted logos/images may experience delayed delivery when sent…

Why Is My Email Link Showing Blue Instead of Black? (Easy Fix Guide)

Have you ever created a beautiful email signature, only to see your email address appear in blue instead of black?This is very common. Email apps like Outlook and Gmail automatical…

Implementing Digital Signature Certificate (DSC) in Tally Prime and Signing Invoices

Steps to Implement DSC in Tally Prime and Sign Invoices Ensure Prerequisites: A valid Digital Signature Certificate (DSC) from a certified authority like eMudhra, Capricorn, or …

Outlook Signature Spacing: Reliable Layout Control Using Table-Based Spacer Rows (blank line insert)

This Knowledge Base (KB) article explains Outlook-safe spacing techniques for HTML email signatures using table-based spacer rows. It is intended for: IT Professionals Syst…

E-Commerce Tools in India: Payment Gateways & Aggregators — Operating Players, Registration Norms, Procurement Grounds, and GST/Compliance Claim Process

For any e-commerce setup (website, app, marketplace seller, subscription SaaS), the payment layer is the most regulated and security-sensitive component. In India, payments usually…

Installing Digital Signature Certificate (DSC) and Troubleshooting Usage Issues

Introduction A Digital Signature Certificate (DSC) is an electronic signature used to verify the identity of the signer and the integrity of the document. It is widely used in e-Go…

Can You Use a Video as a Profile Photo in WhatsApp Business?

Many business owners want to use a video as their profile photo to look more attractive and professional. If you use WhatsApp Business, you might wonder: “Can I set a video as my…

TSPlus Remote Support – Customization Guide and Features

Bison Infosolutions is an authorized partner to sell TSPlus Remote Support, a remote access software similar to TeamViewer, AnyDesk, and UltraViewer. With TSPlus Remote Support, yo…

Quick Heal vs CatchPulse: Technical Comparison for Endpoint Protection

Selecting the right endpoint security solution is critical in today’s threat landscape. Quick Heal (a commonly deployed traditional antivirus/endpoint protection suite in India) an…

IREPS Portal and DSC-Related Issues

Introduction The Indian Railway E-Procurement System (IREPS) portal is a web-based platform designed for the procurement of goods and services in Indian Railways. It facilitates tr…

Creating Animated SVGs for Web Applications: Tools, Architecture, and Implementation Guide

Animated Scalable Vector Graphics (SVGs) are widely used in modern web applications for lightweight animations such as icons, logos, loaders, charts, and UI feedback elements. Unli…

HP Printer Firmware Update & Recovery Errors – Fixing Bricked Printers

Firmware update and recovery errors occur on HP LaserJet and HP All-in-One printers when a firmware upgrade fails or becomes corrupted. In severe cases, the printer may become “br…

IAVT (Intelligent Anti Virus Toolkit): India’s First Antivirus — History, Architecture, and Practical Insights

The Intelligent Anti Virus Toolkit (IAVT) is recognized as one of the earliest India-developed antivirus tools, created in the early 1990s by Mr. Nitin Chandra for DOS-based system…

Why signData.inp File Downloads Repeatedly When Using DSC on Government eProcurement Portals

Users accessing Indian Government eProcurement portals (such as CPPP, GeM, eProcure, State eProcurement systems) frequently encounter an issue where a file named signData.inp (or s…

HP Laser Printer Formatter / DIMM Errors – Causes, Diagnosis, and Step-by-Step Resolution

Formatter and DIMM errors are controller-level hardware faults seen on HP LaserJet and HP Enterprise printers. These errors affect the printer’s main logic board (formatter) or it…

Antivirus Products in India: Types, Blacklist vs Whitelist (Allowlisting) Models, and Where CatchPulse Fits

Businesses in India commonly buy “antivirus,” but modern endpoint security is broader than classic virus scanning. Today’s products may include EPP (Endpoint Protection Platform), …

How to Safely Remove the Hyper-V Folder from C:\Program Files on Windows

After disabling or uninstalling Hyper-V on Windows, administrators often discover that the folder C:\Program Files\Hyper-V cannot be deleted, even with administrative privileges. …

Comprehensive Guide: Antivirus Software Available in India & Their Core Values

With the rapid proliferation of malware, ransomware, phishing, and other cyber-threats, choosing the right antivirus software is essential for protecting personal and business endp…

How to Create a Professional Company Presentation in PowerPoint (Complete Practical Guide)

A company presentation in PowerPoint is one of the most important communication assets for any organization. It is commonly used for client meetings, sales pitches, investor discus…

Quick Heal Antivirus Products: Overview, Product Types, and Business Benefits

Quick Heal is one of India’s long-established cybersecurity vendors, widely used in home, SMB, enterprise, and government environments. Its product portfolio has evolved from tradi…

DMARC, DKIM, and SPF for Email Authentication

Introduction Email authentication is critical for protecting against spam, phishing, and other malicious activities. DMARC (Domain-based Message Authentication, Reporting, and Conf…

ICEGATE FileSign PKI Component Error – DSC Utility Detection & Troubleshooting Guide

This article provides a deep technical explanation and step-by-step resolution guide for the error:“Error connecting to PKI component. Please check if DSC utility is installed.”Thi…

CorelDRAW: Complete Version History, Ownership Timeline, and Modern Alternatives

CorelDRAW is a powerful vector graphic design software widely used for logo creation, illustrations, brochures, signboards, apparel designs, and more. Since its inception in the la…

How to Change or Remove Microsoft 365 Multi-Factor Authentication (MFA) / Authenticator Settings for Any User from Admin Center

Multi-Factor Authentication (MFA), also known as 2-Step Verification or Two-Factor Authentication (2FA), is an important security layer in Microsoft 365 (Office 365). However, sit…

How to Disable “Important” Folder in Outlook and Gmail (Step-by-Step Guide)

When you use Gmail with Outlook via IMAP, Gmail automatically applies a label called “Important” to emails. This label syncs to Outlook and appears as a separate folder, which many…

CouldNotLoadArgumentException Error While Opening signData.jnlp in DSC (Access Is Denied)

Users working with Digital Signature Certificates (DSC) on Indian Government portals (CPPP, GeM, eProcure, State eTender portals) may encounter the following Java Web Start error w…

Windows Fonts

Introduction Fonts play a crucial role in visual design, impacting readability and aesthetics in documents, websites, and applications. Understanding the types of fonts, common des…

HP LaserJet Pro MFP M128fw Stuck on “Initializing” and Displays “Install Black Cartridge”

HP LaserJet Pro MFP M128fw is a monochrome laser all-in-one printer designed for small offices and professional environments requiring reliable printing, scanning, copying, and fax…

HP LaserJet Pro MFP M126fn Stuck on “Initializing” and Showing “Install Black Cartridge” – Troubleshooting Guide

HP LaserJet Pro MFP M126fn is a monochrome laser all-in-one printer designed for small offices and home offices. It supports printing, scanning, copying, and faxing with reliable l…

Laptop Hanging or Overheating? Complete Causes, Fixes & Performance Cooling Guide

Laptop hanging, freezing, or overheating is one of the most common problems faced by users today. Symptoms include slow response, sudden shutdowns, loud fan noise, lag during norma…

Independent Director Profile Template (India): Structure, Fields, and Best Practices

An Independent Director (ID) Profile is a formal professional document used by: Company boards and NRC committees ICA Independent Director Databank Listed and unlisted…

Do Paid Domain-Based Email Services Require SPF, DKIM & DMARC? A Technical Knowledge Base Guide for Google Workspace, Microsoft 365, Yahoo Business Mail & Rediffmail Pro

Modern email delivery is governed by strict anti-spam and anti-phishing standards. Merely purchasing a paid, domain-based email service does not guarantee inbox delivery.Whether yo…

Why WhatsApp Converts .CDR Files to .ZIP Format During File Transfer

Users frequently report an issue where CorelDRAW (.CDR) files, when sent through WhatsApp, are automatically renamed and displayed as .ZIP files on the recipient’s device. Althoug…

Linux OS and Antivirus Software: Do You Really Need It? A Technical and Security Perspective

Linux is widely regarded as a secure and stable operating system, commonly used in servers, cloud platforms, embedded systems, and enterprise workloads. A frequent and important qu…

PDF Software Ecosystem: History, Technology, Major Vendors, and Modern Alternatives

PDF (Portable Document Format) software plays a critical role in modern digital documentation by enabling consistent document viewing, sharing, printing, and archiving across platf…

rainee Appointment Letter & Internship Engagement Policy (Knowledge Base)

This Knowledge Base article explains the purpose, structure, and implementation of a Trainee Appointment Letter used for learners, interns, or on-the-job trainees who are not engag…

How to Use DSC for Digital Signing Over Remote Desktop (RDP): Complete Step-by-Step Tutorial

Digital Signature Certificates (DSCs) are widely used in India for signing GST returns, Income Tax, MCA filings, e-tenders, PF, and government documents. Many professionals work r…

How to Register Your DSC: Step-by-Step Guide

Digital Signature Certificates (DSC) play a crucial role in ensuring secure online transactions and e-filing, especially for GST compliance in India. This guide outlines the steps …

How to Completely Uninstall Microsoft OneDrive When Standard Methods Fail (Windows)

In some Windows environments, Microsoft OneDrive fails to uninstall using standard methods such as Apps & Features, Control Panel, or command-line tools. This commonly happens …

Google Workspace Additional Storage Explained (100GB, 1TB, 10TB)

Google Workspace Additional Storage is an option that lets your business add more cloud storage when your existing space is almost full. It matters because when storage is full, e…

How to Fix Multiple Paper Pickup Issues in HP Printers: Parts to Replace

Introduction One of the common issues encountered by HP printer users is when the printer picks up multiple sheets of paper at once, causing paper jams or misfeeds. This problem is…

Managing User Accounts in Windows

Introduction Managing user accounts in Windows is essential for controlling access to the system and personalizing the user experience. This guide will walk you through the steps f…

Does Apple OS (macOS) Require Antivirus Software? – Technical Analysis, Vendors, and Best Practices

Apple’s operating system, macOS, is widely perceived as secure by design. This perception is largely accurate due to Apple’s tightly controlled ecosystem, strong hardware–software …

Does an Expired Antivirus Subscription Slow Down Your Computer? Performance, Security Impact, and Best Practices Explained

A common concern among users and IT administrators is whether an expired antivirus subscription causes a computer to slow down—and whether renewing the subscription restores perfor…