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Remote Support Tools Comparison (TeamViewer, AnyDesk, UltraViewer & Alternatives): Pricing, Features, Performance, Pros/Cons, and Security Risks

Remote support tools let an IT technician view/control a user’s computer over the internet to troubleshoot issues, install software, transfer files, and provide real-time assistanc…

Windows cannot find 'C:\WINDOWS\system32\mstsc.exe'. Make sure you typed the name correctly, and then try again.

This Knowledge Base article explains how to uninstall and reinstall the built-in Remote Desktop Connection app (mstsc.exe) on supported Windows client and server operating systems.…

How to Enable Remote Desktop in Windows

Introduction Remote Desktop is a powerful feature in Windows that allows you to connect to another computer remotely. This guide will walk you through the steps to enable Remote De…

TSplus Remote Support: Secure Browser-Based Remote Assistance for IT Support Teams

TSplus Remote Support is a lightweight, browser-based remote assistance solution designed for IT professionals, system administrators, MSPs, and support teams. It enables secure on…

Remote Support Applications

Introduction Remote support applications allow users to access and control computers from a distance, enabling troubleshooting, technical assistance, and collaboration without phys…

Windows Cannot Find mstsc.exe – Remote Desktop Connection Missing or Not Working

This article provides a technical troubleshooting guide for resolving the error: Windows cannot find C:\Windows\System32\mstsc.exe This issue affects the Remote Desktop Connectio…

How to Use DSC for Digital Signing Over Remote Desktop (RDP): Complete Step-by-Step Tutorial

Digital Signature Certificates (DSCs) are widely used in India for signing GST returns, Income Tax, MCA filings, e-tenders, PF, and government documents. Many professionals work r…

How to Install and Configure TSPlus Remote Access

TSPlus Remote Access is a versatile and powerful solution for remote desktop access. It allows users to connect to their applications and desktops securely over the internet. This …

Camera Control Interfaces Explained: Buttons, Switches, Remote Controls, and External Control Devices

Modern cameras—DSLRs, mirrorless cameras, video cameras, cinema cameras, action cameras, PTZ cameras, and industrial imaging systems—are controlled through a combination of physica…

Remote Desktop Manager Auto Backup vs Manual (Cloud) Backup — Configuration, Behavior, and Troubleshooting Guide

Remote Desktop Manager (RDM) provides multiple backup mechanisms to protect connection data, credentials, and configuration settings. Administrators often assume that enabling auto…

How to Fix “Windows cannot find C:\Windows\System32\mstsc.exe” / mstsc.exe.MUI Missing — Full Solutions (Many Ways)

Remote Desktop (mstsc.exe) problems usually come from one of three root causes: the mstsc.exe binary is missing, its supporting DLLs (mstscax.dll) are missing / unregistered, or th…

Unlock Anywhere Access with Tally Virtual User (TVU): How Your Business Can Gain Flexibility, Security & Efficiency

1. Why Tally Virtual User (TVU) Is NeededIn today’s dynamic business environment, remote work, cloud servers, and virtual desktops have become essential. Traditional accounting sys…

One-Click RDP: Create clickable .rdp files and save credentials securely for fast, repeatable remote support

If you support multiple companies’ Windows servers/desktops, repeatedly typing RDP details wastes time. The good news: you can create one-click Remote Desktop connections that reus…

How to Patch RDP for Multiple User Access: UniversalTermsrvPatch Guide

Remote Desktop Protocol (RDP) is an essential feature in Windows, allowing users to connect to remote systems. However, by default, Windows allows only one active user session at a…

TSPlus Remote Support – Customization Guide and Features

Bison Infosolutions is an authorized partner to sell TSPlus Remote Support, a remote access software similar to TeamViewer, AnyDesk, and UltraViewer. With TSPlus Remote Support, yo…

Tuta Mail (formerly Tutanota) Setup in Outlook & Mozilla Thunderbird – Technical Explanation and Limitations

This Knowledge Base article explains how (and why) Tuta Mail cannot be set up in Microsoft Outlook or Mozilla Thunderbird using traditional email protocols.It is written for IT adm…

Understanding Microsoft Windows Desktop Runtime: Uses and How to Use It

Introduction: Microsoft Windows Desktop Runtime is a software component required for running applications that are built using .NET technologies on a Windows desktop. The runtime e…

A Comprehensive Guide to Desktop Computers: Brands, Types, Ports, and Features

Desktop computers, often referred to as Personal Computers (PCs), remain a vital tool for both personal and professional use. Desktops offer more power, expandability, and better c…

BUSY Accounting Software: Complete Guide to Versions, Editions, and Add-On Solutions

Busy Infotech develops BUSY Accounting Software, a comprehensive accounting and GST-compliant solution widely used by SMEs, traders, manufacturers, distributors, commission agents,…

How to Copy and Paste Files from an RDP Session to Your Local Computer

How to Copy and Paste Files from an RDP Session to Your Local ComputerRemote Desktop Protocol (RDP) allows you to access another computer remotely, but many users face difficulties…

Virtual Private Server (VPS): What It Is, Benefits, Techniques & Why It Is Ideal for Tally / Busy on Cloud

A Virtual Private Server (VPS) is a smart hosting solution where a physical server is divided into multiple independent virtual machines. Each VPS gets its own dedicated resources …

External Hard Drives — Capacity, Sizes, Technology, Manufacturers, Warranties & Popular Models (Technical Guide)

External hard drives remain an essential tool for backup, archival, media libraries and portable data transfer. This article—written for IT teams, procurement, and operations—expla…

Tally Server Isn’t Responding: Causes, Troubleshooting & Permanent Fix Guide

When working in a multi-user environment with TallyPrime Gold, users may often face the message “The server isn’t responding” especially when Tally is accessed remotely using Remot…

Google Meet: What It Is, Its Benefits, Techniques & How to Use It Effectively

Google Meet is a video-conferencing and communication platform developed by Google that enables individuals and organisations to hold virtual meetings, share screens, collaborate i…

Proton Mail Setup in Microsoft Outlook & Mozilla Thunderbird – Complete Technical Configuration Guide

This Knowledge Base article provides a detailed, technical, and practical guide to configure Proton Mail in Microsoft Outlook and Mozilla Thunderbird.Unlike traditional email provi…

PageMaker (Aldus / Adobe): History, Technology, Licensing, and Modern Publishing Alternatives

PageMaker was one of the world’s first desktop publishing (DTP) software applications, playing a foundational role in the print publishing revolution. It enabled users to design pr…

Vyapar Desktop Application

Introduction Vyapar is a powerful accounting and business management application designed specifically for small and medium-sized enterprises (SMEs) in India. The Vyapar desktop ap…

Restricting Windows Server Access to India IP Addresses Only (Geo-IP Blocking)

Unauthorized access attempts on Windows Servers—especially via Remote Desktop Protocol (RDP)—are a common security risk. Servers exposed to the public internet are continuously sca…

Server AMC and Care Packs by Lenovo: Technical Overview, Use Cases, and Best Practices

Server infrastructure is mission-critical for enterprise IT operations, and minimizing downtime is a core responsibility of system administrators and IT managers. Server AMC (Annua…

Web Cameras (Webcams): Types, Technologies, Benefits, Legal Value, Manufacturers, and Usage in India

Web cameras (commonly called webcams) are essential audio-visual input devices used for video communication, identity verification, online education, surveillance, and government d…

Lenovo Server AMC: What It Is, Benefits, Techniques & Why Businesses Should Choose BISON INFOSOLUTIONS

Servers are the backbone of every modern business — from data storage to applications and user access. Even a few minutes of downtime can cause huge financial loss. That’s why Len…

Support as a Service (SaaS) – Billing Terminology & Invoicing Standards for IT Service Providers

As IT service providers move from break–fix models and traditional AMCs to subscription-based managed services, the way services are described and billed becomes critical. Incorrec…

Google Workspace vs Microsoft 365 vs Rediffmail Pro – Detailed Technical Comparison for Business Email & Productivity

Selecting the right business email and productivity platform is a strategic IT decision that affects communication reliability, data security, user productivity, and long-term scal…

How to Enable RDP Port (3389) Access in Sophos Firewall

RDP (Remote Desktop Protocol) allows remote access to Windows systems using port 3389. To enable secure RDP access through Sophos Firewall (SFOS), you must create a firewall rule a…

NoSky Cloud Backup Solution — Comprehensive Technical Knowledge Base

Cloud backup and disaster recovery are essential components of modern IT infrastructure. NoSky is a secure, scalable cloud backup and recovery solution designed to protect business…

eSIM (Embedded SIM) – Technology, Benefits, Indian Operators, Supported Mobile Phones & Practical Guide

eSIM (Embedded SIM) is a modern replacement for the traditional physical SIM card. Instead of inserting a plastic SIM, the subscriber identity is digitally provisioned into a secur…

CCTV Cameras in India: Types, Brands, Lenses, Vision, Quality Metrics, and How to Choose the Right System

CCTV systems range from simple home Wi-Fi cameras to enterprise-grade IP surveillance with AI analytics, centralized recording, and cybersecurity controls. Choosing the right camer…

Comprehensive Annual Maintenance Contract (AMC) for IT Infrastructure

An Annual Maintenance Contract (AMC) is a formal service agreement between an organization and an IT service provider to ensure continuous operational support, preventive maintenan…

Antivirus Products in India: Types, Blacklist vs Whitelist (Allowlisting) Models, and Where CatchPulse Fits

Businesses in India commonly buy “antivirus,” but modern endpoint security is broader than classic virus scanning. Today’s products may include EPP (Endpoint Protection Platform), …

Tally Prime vs BUSY Accounting Software – Detailed Comparison Guide

Choosing the right accounting software is a critical decision for any business. In India, Tally Prime and BUSY Accounting Software are two of the most widely used desktop accountin…

Microsoft Office and Office Productivity Suites: History, Current Versions, Competitors, and Future Direction

Microsoft Office has been one of the most influential productivity software suites in computing history. From standalone desktop applications in the 1990s to today’s cloud-connecte…

Can Windows Run Fully on NVIDIA Graphics by Default? Technical Limits, Practical Scenarios, and Real-World Solutions

Many users—especially gamers, designers, and professionals—often ask whether Windows can be forced to run entirely on an NVIDIA graphics card by default, starting from boot and han…

Understanding the Different Versions of Microsoft Outlook: Store App (also known as New Outlook or One Outlook), Microsoft 365, and Classic Desktop

Microsoft Outlook, one of the most widely used email and personal information management tools, exists in multiple versions—each designed for specific types of users and usage scen…

Understanding Keyboard Key Remapping Using SharpKeys in Windows

Keyboard key remapping is a common requirement in IT environments where hardware limitations, faulty keys, user preferences, or specialized workflows demand changes in default keyb…

Smart Wi-Fi Lights: Technology, Manufacturers, Specifications, and Secure Implementation

Smart lights, commonly known as Wi-Fi lights, are network-connected lighting devices that can be controlled remotely using mobile apps, voice assistants, or automation platforms. T…

Dial-Up Modems: History, Technology, Successors, and Modern Connectivity Options

Dial-up modems were the foundation of early computer networking and internet access, enabling digital communication over standard telephone lines. Though largely obsolete today, di…

5 Apps to Use VPN on Your Mobile Phone (2026) – A Technical & Security Guide

Virtual Private Networks (VPNs) are a critical security tool for mobile users, especially when accessing the internet over public Wi-Fi or mobile data networks. In 2026, VPN usage …

Configuring Dual Network Cards on Windows Server and Windows 10/11

Introduction Configuring two network cards (NICs) on a server allows you to segregate traffic, improve performance, and enhance security. This setup is commonly used to have one NI…

Google Workspace: The Future of Work is Now

In today’s fast-paced, connected world, businesses need more than just tools—they need an ecosystem that fosters collaboration, enhances productivity, and simplifies communication.…

Tally on Cloud: A New Way to Manage Accounting

Tally on Cloud is a revolutionary solution that allows businesses to access their Tally accounting software via the internet, without being limited to physical hardware or location…